Easy, Guys, Easy. Thank you for the defense, Debraw and others, although I take no offense to the original post. I understand dissapointment, and feel badly to all of our passengers that were dissapointed by our cancellations. I have no idea how long our "hotel job" will last in Galveston, but when I decided to cancel the rest of the year, I did so so that ou cusomers would be fully informed of our plans so that they could make plans of their own, be it to go to Coz, or get a refund to purchase new tarps for the roof. I make no apologies for utilizing this vessel for the common good, and for my own good as well. I am amazed at the destruction in Galveston. We are housing the TCEQ strike team, as well as providing meals, showers, and a place to get out of the heat and have a cold beverage of choice to our clients from Texas Parks and Wildlife as well as NOAA/Flower Garden Banks staff. As we sit at the dock in Galveston, the harbor is nearly impassable due to depris, sunken vessels, dead cows, and that's just the floating stuff. God only knows what is on the bottom. All of the Sanctuary staff and TPWD staff had water and mud (as much as 3 feet of mud left behind) in their houses. I am at the dock at Willie G's on the strand, along with 2 shrimp boats and a charter fishing boat. Difference is, I am in the water, while the shrimp boats and charter boat are on the dock. Somebodies livlihood has been destroyed. I feel lucky we pulled through as well as we did.
Regarding refunds: It isn't a hassle to refund your trip payments, as that money is held in an escrow account/Certificate of Deposit until the trip is run. That money is your money, and I'm sure as hell not going to spend it until I've earned it. If you want it back, then under our terms and conditions, it's yours to do with as you please.
Regarding leaving Texas: It is interesting to note that the 2009 season requests have been in the dive shops hands for 2 weeks now, and I have recieved exactly 2 requests back, one from a dive shop in Colorado, and one from SingleDivers.com. If I can't get the shops to bother putting in a request for trip dates for 2009, can I expect them to get excited about selling trips? The Spree sold out exactly 2 boats in 2008, one in Dry Tortugas, and Coral Spawn. Labor Day sold out but didn't run, and we cancelled 2 full boats due to this relief work. The economy sucks, fuel is through the roof, and half full boats barely cover direct expenses, not to mention new engines, hull paint, insurance, etc. I'm not whining, just saying that it's obvious to me that the Flower Gardens can't support 2 boats. If we both ran 1/2 full, we would both go broke within the year, then there really would be no boats to the Flower Gardens. So far, I have taken all the risks, spent gobs of money to make the boat more diver friendly, developed a website to be able to book directly without going through a dive shop you may not know, and I still can't fill the boat. I made these changes based on feedback I recieved from the customers, and the majority still want to be packed 30 to a boat, slapped in the face with a pissy wetsuit, and not have a hot shower until getting home. Sorry, I'm not changing back. I've run a 34 passenger liveaboard, and it's not fun. Now, I'm having fun, Melanie is having fun, and living and visiting in Key West is a lot more fun than visiting Freeport.
The other reason we cancelled the rest of the season is that the gulf will be full of roofs, houses, trees, dead cows, tarps, and other yecchy stuff for about 2 months. We discovered this after Rita, when, if you remember, we cancelled the rest of the year at about the same time of year. Since we won't run in the dark, that leaves about 4 dives on Stetson on a weekend trip, and we still take a chance of bending a wheel. 1 bent wheel wipes out the profit of 2 trips, so it's not worth it for either you or me to finish the season.
I am happy to discuss my business decisions either in open forum or privately. You are all welcome to call me on my cell phone 281-300-4748, and I will be happy to listen and respond to criticisms personally.
We will go out and chect the status of the Flower Gardens as soon as time permits, and when it is safe to do so. We will report what we find.
Thanks for listening,
Frank