Slamfire
Contributor
I think the only Hog equipment that I own are the two slap straps that cerich gave me at the dive show. So I can't really be considered a Hog cheerleader nor can I personally speak about their reg quality. I can tell you this: I do not need permission from anybody to take apart my gear and service it myself. I spent waaay less than $800 getting prepared to service my own gear. It is not complicated and it gives me a whole new level of awareness in my diving. Now I am fully aware as to the state of the innards of my equipment whereas before, every dive was a "trust me" dive with respect to the state of my equipment.so i see that servicing your own equipment is a big thing for the hogs.
I have heard that SOOOOOOOO many times; that this is one of the key factors for buying the hog.
I wonder how many people actually service their own?
- sorry but $800 investment doesn't seem to cheap to me or even an option for the average rec diver.
how many services does that equal if you had a shop do it?
for me- $100-120 bucks every two years for services - equals to 14-16 years of diving to get return in that investment!
So what is it that I like about Hog? It is simply this:
Hog tells me they'll try to treat me as an adult whereas other big name "high quality" companies are trying to save me from my own self with their army of factory certified technicians...it isn't about divers saving money by servicing their own gear, it's about treating [-]technical[/-] divers as adults and if they are interested in doing so making it possible and supporting them.
Look at what Aqualung is telling me as a user when it comes to talk about one of their top line regs:
Discover the new Legend
The new line of Legend regulators crafts the future with innovative technology and sleek cosmetic appeal. The new Legends are smaller and lighter making for a more comfortable dive. Whether you are jet setting to an exotic location or diving your local spot, the Legend will give you the confidence to dive like a pro and look like a rock star.
Be a Leader. Be an Icon. Be a Legend.
When you dive with a Legend, you’re diving with the best. So why not get one that looks the best too? There is no mistaking the rich look of pink gold. This head-turner exudes quality. The tougher-than-nails PVD finish will keep its good looks too as the pink gold is much harder and durable than traditional chrome plating.
The new line of Legend regulators crafts the future with innovative technology and sleek cosmetic appeal. The new Legends are smaller and lighter making for a more comfortable dive. Whether you are jet setting to an exotic location or diving your local spot, the Legend will give you the confidence to dive like a pro and look like a rock star.
Be a Leader. Be an Icon. Be a Legend.
When you dive with a Legend, you’re diving with the best. So why not get one that looks the best too? There is no mistaking the rich look of pink gold. This head-turner exudes quality. The tougher-than-nails PVD finish will keep its good looks too as the pink gold is much harder and durable than traditional chrome plating.
Rather than treating me like an adult, Aqualung offers me pink gold and looking like a rock star... Yep, they hit it right on the head. That's exactly what I'm thinking about when I'm getting ready to do a 200' dive. "Am I jetsetting enough like a rocK star? Maybe I need more pink gold? How about more cowbell?..." What am I!!!? 3 years old?
Hog says it's about treating their consumers like adults, but Tusa, when they talk about their regs, says "It's about attitude"...:
(I think this one is Zoolander behind a dive mask and a regulator--NOBODY has more attitude than Zoolander)
You like how Tusa talks to you as a consumer? Well, here's some more:
Seriously now, this is a very basic marketing issue. Communicate with your customers in their language and in a believable, relevant way. Whoever does it better that will gain ground faster than their competitors. Obviously big names have more advertising budget than Hog, but don't underestimate word of mouth, social media (includes SB), and fiercely loyal advocate/costumers. And informal channels like this usually convey more credibility than traditional paid advertising.