lynnpartridge
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Back in April, Windows 10 released an update called the Creator’s Update which focused on Bluetooth Low Energy (BLE). BLE is the protocol that the Perdix and Perdix AI use to communicate with Shearwater Desktop. Ever since the update, numerous BLE issues have been reported and subsequently confirmed by Microsoft. These issues have affected our users and their ability to connect to Shearwater Desktop.
Our software team has found a resolution and are currently working on a patch for Shearwater Desktop that will restore connectivity for all affected users. We expect this release will be available early July.
Lynn Partridge
Our software team has found a resolution and are currently working on a patch for Shearwater Desktop that will restore connectivity for all affected users. We expect this release will be available early July.
Lynn Partridge