- Messages
- 20,467
- Reaction score
- 19,812
- Location
- Philadelphia and Boynton Beach
- # of dives
- 1000 - 2499
I bought a Nitek Q last August and had about 150 saltwater dives on it. At the end of a dive series in Florida, the computer went to sleep and I could not wake it up. I sent it to Dive Rite for warranty service. They fixed it the day they got and shipped it back to me, one week. There was no cost to me.
Turns out the magnets on the button switches were prone to corrosion in salt water. They replaced the buttons with a new design that is coated to resist corrosion and suggested overnight soaking in fresh water after each day of use. I had soaked it after every day of use but only or 10-15 minutes.
I'm perfectly happy with the timely service from Dive Rite. I'm hoping this is the last problem I have.
Turns out the magnets on the button switches were prone to corrosion in salt water. They replaced the buttons with a new design that is coated to resist corrosion and suggested overnight soaking in fresh water after each day of use. I had soaked it after every day of use but only or 10-15 minutes.
I'm perfectly happy with the timely service from Dive Rite. I'm hoping this is the last problem I have.