Huh, mike... I've never heard of free certifications. I payed plenty for mine. And I could really care less what my lds has to offer... no advise they give comes without profit as their underlying goals. I've heard... "Oh, that SP Classic Nt is notorious for bad tank straps" (sherwood dealer), I can get that pelican 1650 case for $150 (but I'll sell it to you for $249). Crap like that. And Mike, this guy doesn't even own a compressor and his classes are overpriced. Beside that, he doesn't have much overhead because he operates a successful health care supply business out of the same building. That pays the rent. Places like Leisure Pro will continue to expand. And if one LDS doesn't treat you right... there's another down the road. And if that one down the road doesn't treat you right... one day someone like Leisure Pro will have a going out of business party for him. And I won't feel the least bit of remorse for him because he sent himself out of business, not the leisure pros of the world. Mike, you guys should really be working on gaining customer loyalty or do you feel its too late for you and you're just bitter now?