Ratio Dive Computers Announces New iX3M 2!! Our Best Dive Computer yet!

[TOMWIEDEMAN]

How is their customer service in the US?

I have 2 IX3M’s and service has always been spotty or nonexistent. Over the past 4 plus years we have never even able to connect with transmitters to monitor tank pressures. I have not been able to get any help or resolution to the problem. All other functions continue to work and reading and seeing screen is easy even in difficult low viz situations.
I have been informed by my dealer that a new structure is in place for the US. I will probably do the trade in upgrade if I get some assurance that connection to transmitter will occur.

 

[tonsofquestions]

So was thinking of getting another transmitter as my current one is a royal unreliable pain in the arse and noted that Ratio has really upped their prices in everything. Anyone else notice that. Upgrade codes for the various computers have gone up, transmitter prices gone up as well as the computers them selves. Will be skipping on any more transmitters from Ratio too high a cost considering the grief I have had so far with my one

Which ones are you seeing as increased? Or maybe the original prices in this thread??
I first found them a few months ago, and made some notes about them compared to other products. The prices seem to be the same still.
Comparing to a post from two years ago: Ratio Dive Computers Announces New iX3M 2!! Our Best Dive Computer yet!
At the time the iX3M2 Pro was €650/$678, but at the exchange rates today, €650 is $725. I see it listed at $800 on their website (in the US, I can't see the euro prices).
The transmitter was €300 euros/$313, but today €300 is $335. On the website it's $420.
Not insubstantial - certainly for the pod, but not crazy for the DC itself.

I couldn't find the prices for the upgrades, that one does disappoint me if it's changed a lot.

Or was there a drop in price at some point? I didn't look through the entirety of the thread.

 

[GDHLEWIS]

Which ones are you seeing as increased? Or maybe the original prices in this thread??
I first found them a few months ago, and made some notes about them compared to other products. The prices seem to be the same still.
Comparing to a post from two years ago: Ratio Dive Computers Announces New iX3M 2!! Our Best Dive Computer yet!
At the time the iX3M2 Pro was €650/$678, but at the exchange rates today, €650 is $725. I see it listed at $800 on their website (in the US, I can't see the euro prices).
The transmitter was €300 euros/$313, but today €300 is $335. On the website it's $420.
Not insubstantial - certainly for the pod, but not crazy for the DC itself.

I couldn't find the prices for the upgrades, that one does disappoint me if it's changed a lot.

Or was there a drop in price at some point? I didn't look through the entirety of the thread.

So Iv have been purchasing directly from the Ratio website. Which has shown 300euro transmitter now at 400euro. upgrades were 100 euro now 150

Color Coded Wireless Transmitter for Air integrated Ratio iDive - iX3M

Ratio Wireless Air Transmitter gives you the tank pressure on the dive computer, wirelessly and flashes up in green, yellow or red according to your tank's ...

www.ratio-computers.com

Iv not used other websites as to directly ship to Qatar in the Middle East I have had to use the Ratio website. I have noted that on sites such as GI the transmitters are a fair bit cheaper. So thats something that is food for thought for me

Ratio Wireless Transmitter for iDive and iX3M Series Scuba Diving Buy and Sales in Gidive Store

Ratio Wireless Transmitter for iDive and iX3M Series Wireless Transmitter for Ratio iDive and iX3M Computers. Furthermore shows tank pressure to dive buddy w...

www.gidivestore.com

 

[tonsofquestions]

Got it, thanks. In the US, I can't see the Euro prices on the Ratio Website, only the USD ones.
I agree that the upgrade price increase seems like a lot (the conversion is pretty bad, too, it's now $200 USD instead of $165), and I'm consistently confused that the "after the fact" upgrade costs more than twice the difference as much as the "buy the device with the extra software already loaded".
I understand wanting to make some some early purchase incentives, but still...

 

[GDHLEWIS]

Got it, thanks. In the US, I can't see the Euro prices on the Ratio Website, only the USD ones.
I agree that the upgrade price increase seems like a lot (the conversion is pretty bad, too, it's now $200 USD instead of $165), and I'm consistently confused that the "after the fact" upgrade costs more than twice the difference as much as the "buy the device with the extra software already loaded".
I understand wanting to make some some early purchase incentives, but still...

Yeah pricing seems to be getting a bit silly. Suppose time will tell if people will pay it or not

 

[BoltSnap]

Yeah pricing seems to be getting a bit silly. Suppose time will tell if people will pay it or not

Yes, it is getting to be silly an painful but so is everything else. We are paying almost double for imported goods since COVID and now the middle east war and its expanding Implications. This is happening across most lines and brands in scuba as far as I can see (in addition to other none-scuba goods). Many people in my area are doing free diving only because they can't afford scuba equipment.

 

[Bento.Box]

Over the past 4 plus years we have never even able to connect with transmitters to monitor tank pressures.

The transmitters are crap. I have three of those and every one of them failed electronically and had to be repaired by Ratio. I paid a local dive shop to deal with the support.

After they were fixed, they are still volatile. I keep extra spgs due to frequent failures. Pressure readings are intermittently wrong or gone.

With backmount, the range is probably not enough. I have Sidemount.


You can get ratio incredibly cheap online because no one wants it. But be prepared for some pain.

Also they are very fiddly with the cables, you may need to try out different ones to keep them reliably connected to the PC

 

[GDHLEWIS]

The transmitters are crap. I have three of those and every one of them failed electronically and had to be repaired by Ratio. I paid a local dive shop to deal with the support.

After they were fixed, they are still volatile. I keep extra spgs due to frequent failures. Pressure readings are intermittently wrong or gone.

With backmount, the range is probably not enough. I have Sidemount.


You can get ratio incredibly cheap online because no one wants it. But be prepared for some pain.

Also they are very fiddly with the cables, you may need to try out different ones to keep them reliably connected to the PC

The transmitters are very bad. I found increasing the gain gets them working for BM when it connects to the computer which is around 60% working rate at the moment. Not tried them in SM as cant bring myself to buy another one of their transmitters. The charging cable attachments are horrific as well.

 

[MatijaS]

I was also looking for a solution to this; I ended up emailing Ratio directly, and they were kind enough to answer with a detailed how-to video I am linking below (hopefully without violating any rule...).

TL;DR: You need to enable (manually, each time Subsurface is run) the option called "Show all Bluetooth devices" in the advanced settings of Subsurface. At least, in my personal case on iOS (iPhone/iPad), this was the only piece missing! I see this is also mentioned in this other thread, but I somehow missed it...

Hope this helps! Sorry for the necro posting.

Thank you for this, the BT switch in the app, was the thing I was missing. Now I can see the device and download the dives.

 

[autrichon gris]

The transmitters are crap. I have three of those and every one of them failed electronically and had to be repaired by Ratio. I paid a local dive shop to deal with the support.

After they were fixed, they are still volatile. I keep extra spgs due to frequent failures. Pressure readings are intermittently wrong or gone.

With backmount, the range is probably not enough. I have Sidemount.


You can get ratio incredibly cheap online because no one wants it. But be prepared for some pain.

Also they are very fiddly with the cables, you may need to try out different ones to keep them reliably connected to the PC

I also have multiple problems with my Ratio IX3M 2 and my 2 transmitters in sidemount. Never done a single dive without losing the signals; sometimes it' coming back during the dive, sometimes not. Your words "Pressure readings are intermittently wrong or gone" are correct to me.
Ratio support is very kind with me trying to help, for example suggesting 30 cm hoses instead of 15, but I tried and the problem is not solved at all. Backup SPGs, therefore you need HP splitters wich cost an eye, are mandatory.

Too bad for this feature, because this computer is excellent in readability and easy to use.