rottielover
Contributor
Hi all...
I haven't been able to find this information so I was hoping those of you that know would enlighten me...
My wife and I both have AquaLung reg's and BCD's, and when I purchased them I had gotten the impression that as long as I bring them in once a year that the "warrenty" took care of any costs. Looking back on it, I'm not sure how I got that impression, seems like somone told me that was the case.
Well I got back our gear and the LDS charged me ~$100 for the service. I just wanted to make sure this is normal.
I went to the Aqualung website and found this info:
*Buoyancy Compensators
30 Day Satisfaction Guarantee
Limited Lifetime Warranty (Pro-rated)
COVERED:
This warranty extends to seam integrity, stitching, inflator components, and assorted hardware. Factory prescribed annual service by an authorized Aqua Lung dealer is required.
NOT COVERED:
This warranty does not extend to abrasions, punctures, cuts or tears, or seam separation caused by chemical attack; including prolonged exposure to chlorine.
*Regulators
Free Parts for life agreement
30 Day Satisfaction Guarantee
Limited Lifetime Warranty (Pro-rated)
COVERED:
This warranty extends to all regulators and alternate air source parts provided that an annual inspection or overhaul is performed in accordance with Aqua Lung America procedures.
NOT COVERED:
Mouthpieces that have been torn or bitten through or hoses that have pulled out of crimps.
Basically on the invoice the LDS charged a small fee for labor, and the bulk of the cost was for "maintenance kits", I assume this to be a kit full of O-rings and other parts that the LDS replaces on an annual basis.
Anyway I just want to make sure that I'm paying a fair price is all.
I'm guessing from the way the warrenty text reads that it's basically a "matierals and workmanship" clause per normal warrenty's. In other words if a seam busts because it wasn't sewn correctly at the factory, they will pay to fix it, but if I bust a seam and it wasn't thier fault I pay.
Thanks in advance, sorry for the stupid question.
I haven't been able to find this information so I was hoping those of you that know would enlighten me...
My wife and I both have AquaLung reg's and BCD's, and when I purchased them I had gotten the impression that as long as I bring them in once a year that the "warrenty" took care of any costs. Looking back on it, I'm not sure how I got that impression, seems like somone told me that was the case.
Well I got back our gear and the LDS charged me ~$100 for the service. I just wanted to make sure this is normal.
I went to the Aqualung website and found this info:
*Buoyancy Compensators
30 Day Satisfaction Guarantee
Limited Lifetime Warranty (Pro-rated)
COVERED:
This warranty extends to seam integrity, stitching, inflator components, and assorted hardware. Factory prescribed annual service by an authorized Aqua Lung dealer is required.
NOT COVERED:
This warranty does not extend to abrasions, punctures, cuts or tears, or seam separation caused by chemical attack; including prolonged exposure to chlorine.
*Regulators
Free Parts for life agreement
30 Day Satisfaction Guarantee
Limited Lifetime Warranty (Pro-rated)
COVERED:
This warranty extends to all regulators and alternate air source parts provided that an annual inspection or overhaul is performed in accordance with Aqua Lung America procedures.
NOT COVERED:
Mouthpieces that have been torn or bitten through or hoses that have pulled out of crimps.
Basically on the invoice the LDS charged a small fee for labor, and the bulk of the cost was for "maintenance kits", I assume this to be a kit full of O-rings and other parts that the LDS replaces on an annual basis.
Anyway I just want to make sure that I'm paying a fair price is all.
I'm guessing from the way the warrenty text reads that it's basically a "matierals and workmanship" clause per normal warrenty's. In other words if a seam busts because it wasn't sewn correctly at the factory, they will pay to fix it, but if I bust a seam and it wasn't thier fault I pay.
Thanks in advance, sorry for the stupid question.