The thing that bothers me the most about the Ellipse system is that Fourth Element is not informing their dealers or clients about these changes…and the changes are not generational upgrades, they are a rework of parts that cause the system to fail…they should issue a recall or a notice. Fourth Ellement has my contact details as I purchased them directly from them (2 sets) specifically to test and review. The fact I bout a set for myself and my wife meant that I really had high hopes for their product…I spent a bunch of time on the phone and email discussing their product with them both before and after purchasing. I even discussed the perceived shortfalls of the system with them before publishing my review only to receive a cavalier response from them. I was kinda stunned by how much of a struggle the system is to use and Fourth Element’s lack of accountability in informing their dealers and customer base of what they have done to address their faulty design issues…
...oh, and they have not pulled or replaced old stock from their dealer network, leaving new purchasers primed to have to figure out the pitfalls of their system on their own….. that is just a garbage way of treating clientele by a major brand in a small niche industry.