Teric owners, have you required repair or replacement service?

[dmaziuk]

If it was just the battery degrading, then that .5% to 5% is the battery draining 10x faster. Or, in other words, the battery has 1/10 of its original capacity. A normal usage of 7% in an hour on new would be more like 70%.

You made me look.

Apparently some degradation modes cause more "capacity fade" while others: more "power fade", i.e. the observed effects at .5% vs. 7% loads may well be different. They don't necessarily scale linearly either.

 

[jstownse]

I had - what I thought was good luck - with my Teric bought back in December 2018. Had never bothered with AI until this summer and it didn't work. I sent the Teric to Dive Tronix expecting a ~$150 repair bill but they indicated it would be covered under warranty, apparently insufficient adhesive on the antennas in the earlier batches. Sounds great to me.

Computer arrived today and from what I can tell it looks to be a replacement. Computer wiped, new serial number, factory logs dated in May.

If that's the case, I'm quite impressed with the service on 5+ year old computer. Although after reading that some are on their 7th or 8th unit, I guess I shouldn't have been too surprised.