Question Does anyone have a good line to Shearwater?

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Shearwater support in EU is terrible, or at least it was 2 years ago when I had to deal with it. I had a defective Terric with the know battery issue. The store I bought it at refused to exchange it and the shearwater repair facility asked for 500 euros to put in a new battery.
 
Shearwater support in EU is terrible, or at least it was 2 years ago when I had to deal with it. I had a defective Terric with the know battery issue. The store I bought it at refused to exchange it and the shearwater repair facility asked for 500 euros to put in a new battery.

There seems to be a big difference between the level of support in the US and Europe from dive computer manufacturers.
 
https://www.shearwater.com/products/peregrine/

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