Chris@Suunto
I purchased the SK-7 compass and would like to remove the capsule and bezel from the Suunto boot so I can install those components in a DSS bungee mount. I am having trouble getting instructions from Suunto on how to do that.
I emailed Suunto customer support and was told:
You remove the Bezel with a screwdriver (there are plastic tongues keeping that in place) so you have to adjust these tongues to get the Bezel out. Then after that you can remove the capsule.
That was confusing. So I followed up with a request for an explanation
Are you saying that to remove the bezel I should insert the blade of a screwdriver between the bezel and the boot and pry up?
Is there a particular location where I would insert the screwdriver, or is anywhere along the periphery of the bezel OK?
What do you mean by have to adjust the plastic tongues? How would I adjust them?
If there are plastic tongues keeping the bezel in place, wont prying up the bezel break the plastic?
I received the following reply:
With the blade of the screwdriver you can carefully lift the inner holder, but please be careful as to not remove the bezel itself. There are 2 "tongues" next to the window and another two, opposite of those. Lift it at these spots evenly, so that it does not crack. Please make sure that you lift the holder without damaging the bezel. You might be able to do it without the screwdriver when heating up the sleeve with hot water which softens the material, but please do not exaggerate. Once you have removed the bezel you can press out the capsule by pressing from below while holding back the sleeve. Heating up the sleeve helps here as well.
I still don't know how to remove the compass from the boot.
What is the "inner holder" and how do you remove that without "remov[ing] the bezel itself"?
Where exactly are the two spots where I should lift up evenly?
For the instruction "hot water softens the material," how hot can the water be? 110 degrees, 120 degrees, etc.?
When I called customer service, I got referred to a service company in Massachusetts, which, it turns out, only services marine compasses (for boats). I then got referred to Suunto's Ogden facility, but they sent me to a call center in Romania, which sent me a dive shop in California that only services Suunto's dive computers, not compasses.
So, can you help me get my compass out of the Suunto boot?