Q & A for Suunto Diving Products

[Ojoo83]

Hi chris,
i was wondering whats the difference between D9 and D9tx? and is the D9 still commercialised? and for both do i need a PC to set the plans and mixes or it can be done through DM4?
and does any of them show the speed of ascend and descend?
i am currently the owner of D4i and moving to tech so i will need to change, and are there any technical issues with any of them that i should be aware of before buying?

 

[KenGordon]

Ojoo83,

Do your technical course THEN decide which kit you need.

In the meantime try planning a deep multi deco gas dive with DM4 and some other planning software. The DM4 plan will match up with how the computer will behave in the water with regard to stop times etc and so lets you figure out how much gas you need. You will find that the DM4 plans are not too easy to match with Baltic, Multi Deco, V Planner etc. This is not just because of the different deco models but also stuff like how you control max PPO2 for different mixes. Personally I like my plan and my computer to match. I use a Helo2 and am disappointed by these problems. If I'd better understood these issues before buying it I'd have picked something able to use a model I can match with planning software. Having said that I like the computer and if your diving involves jumping in and doing what it tells you it is excellent, just if planning properly the night before might be more work.

Also consider the DX, if you really want something the size of a watch. However if I were spending that money I'd get one of the OLED or backlit colour LCD computers, but I often dive in poor vis and dark conditions.

Ken


Sent from my iPhone using Tapatalk

 

[Hendrik@Suunto]

Ojoo83,

The originally D9's have been discontinued, and would not be a good choice for technical diving. If you are moving towards technical diving then you want to consider the D9tx, Hel02, and DX. Are you wanting a small wrist computer like your D4i or more of a bigger face? Also, are you ever planning to do re-breather diving ever in the future? The answer to the DM4 question is no, you can adjust all of your gas mixtures right from the wrist unit.

Best Regards,
Chris from Suunto

 

[devilheels]

I saw that last year there was a deal where if you buy a Suunto with air integration, you get the transmitter free. Any idea if that sale will be going on again this year?
Jacqui

 

[tooez]

Does D4i Novo have gauge mode? I read it somewhere that it doesn't have it. which is it?

 

[wbear24]

Chris@Suunto,
I have a issue with my Eon the locking ring on the battery compartment has a ear that broken off. need to get a new locking ring, can you assist? provide link to replacement part? Thank You

 

[Thomas8294]

Hi Chris,
I hope this is the right place to ask this question! My daughter received a new Cobra 3 for Christmas and in a few weeks we finally have the chance to start diving for the season. I took the 3 out of its bag and turned it on and the screen reads "Er0". It will not scroll through any other screen. Please advise me about what this screen means. This computer is brand new. Never in the water.

Thanks,
Tom

 

[traveler218]

I am having a problem with my Vyper Air. While diving it loses contact with the air integration transmitter. I originally purchased my Vyper Air in December 2012 when Suunto was offering the transmitter free with purchase. After about 10 dives with the computer the transmitter died. Suunto claimed it had the wrong O-ring and refused to cover t under warranty. After a few more dives without a transmitter I decided to purchase a new one. Now after about 40 dives the second transmitter is failing as well.

During the last six dives, toward the end of the dive I get a "fail" notification in the air pressure location. When I first instal it on the tank and turn on the air valve it appears to read correct preassure; however, when the tank reaches about 800psi, it starts flashing "Fail". While testing the computer with various tanks I also noticed that when pressure is first applied the reading comes up to the correct pressure very slowly. I tried having the battery changed by a certified dealer in West Palm Beach but my next dive I had the same issue.

I mount my transmitter to the tank using a short hose so I thought myabe the spindle could have a problem. I tested connecting directly to the tank and got the same results.

Have others seen similar issues with the Suunto transmitter? Is there a way to fix it? Any suggestions.


Sent from my SM-P900 using Tapatalk

 

[Ricky B]

Chris@Suunto

I purchased the SK-7 compass and would like to remove the capsule and bezel from the Suunto boot so I can install those components in a DSS bungee mount. I am having trouble getting instructions from Suunto on how to do that.

I emailed Suunto customer support and was told:

You remove the Bezel with a screwdriver (there are plastic tongues keeping that in place) so you have to adjust these tongues to get the Bezel out. Then after that you can remove the capsule.

That was confusing. So I followed up with a request for an explanation

Are you saying that to remove the bezel I should insert the blade of a screwdriver between the bezel and the boot and pry up?

Is there a particular location where I would insert the screwdriver, or is anywhere along the periphery of the bezel OK?

What do you mean by “have to adjust the plastic tongues”? How would I adjust them?

If there are plastic tongues keeping the bezel in place, won’t prying up the bezel break the plastic?

I received the following reply:

With the blade of the screwdriver you can carefully lift the inner holder, but please be careful as to not remove the bezel itself. There are 2 "tongues" next to the window and another two, opposite of those. Lift it at these spots evenly, so that it does not crack. Please make sure that you lift the holder without damaging the bezel. You might be able to do it without the screwdriver when heating up the sleeve with hot water which softens the material, but please do not exaggerate. Once you have removed the bezel you can press out the capsule by pressing from below while holding back the sleeve. Heating up the sleeve helps here as well.

I still don't know how to remove the compass from the boot.

What is the "inner holder" and how do you remove that without "remov[ing] the bezel itself"?

Where exactly are the two spots where I should lift up evenly?

For the instruction "hot water softens the material," how hot can the water be? 110 degrees, 120 degrees, etc.?

When I called customer service, I got referred to a service company in Massachusetts, which, it turns out, only services marine compasses (for boats). I then got referred to Suunto's Ogden facility, but they sent me to a call center in Romania, which sent me a dive shop in California that only services Suunto's dive computers, not compasses.

So, can you help me get my compass out of the Suunto boot?

 

[undrwater]

I'd PM Tobin (cool hardware here, Deep Sea Supply), or repost in DIY.