I understand there are some different opinions on this, but my story is that UWATEC WILL NOT replace the battery in my Air-X due to not being able to reseal the unit reliably. UWATEC did offer me an upgrade to a new computer for AUD$800.00.
While I had problems with my original computer which was replaced with a new unit, and then that failed too and it was replaced again with this unit (which was obviously a refurbished unit) & has lasted more than 9 years, but only two dives in the last 4 years. (I know, pathetic, but life sometimes gets you by the tail.)
Considering that as the transmitters are a "sealed unit & the battery cannot be changed in it" I had to purchase a NEW transmitter for $240.00 only 2 years ago and NO ONE MENTIONED ANYTHING about the main computer battery not being able to be changed, and the transmitter is INCOMPATIBLE with the new units! So now I have a 2 year old transmitter with only 1 dive on it that I can't use either.
Considering I thought I would have this computer for life, (Just like a Swiss watch, no?) I'm pretty pissed off. Yes, the $800.00 upgrade is a "good deal", but it's still a very expensive battery replacement.
So I have posted a PDF I made of an English translation of the Cz site listed above who explains how to replace the battery in an Air-X. I can't link to it as I don't have 5 posts up yet, but I will come back later and post it.
And yes, I understand UWATEC have a "Batteries for life" program on the new models, but considering UWATEC say 7 years is the "life" of a computer and my computer is "well past it", what good is a "Batteries for life" programme if they consider the life of the unit is only as long as the original battery lasts??
![Confused :confused: :confused:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Even the local Government Fair Trading office advise that suppliers are NOT OBLIGED to offer any service or support for products older than 10 years of age. So UWATEC only have to provide batteries for 10 years to be compliant with my current local legislation.
So I'm going to change the battery in mine and then if it doesn't work, I guess I'll go the upgrade? :depressed: