Follow up.
So I ordered a replacement faceplate through Jupiter Dive Center in FL, a very active Scubapro dealer. It came in within just a few days and was set aside for my next visit. I showed up and Gerry, the owner, tells me he has the faceplate but is not going to install it because the left side of the steel decorative piece was already sprung out of the upper hole when it arrived. Of course, this was disappointing and illustrates the poor design and/or manufacturing of this piece. Confidentially, Gerry told me that I was not the first to complain about this defect. The problem is that the bend in the top of the steel piece is insecure and pops out of its hole. It is then loose, and able to catch on items to be bent.
Gerry just took the decorative steel piece off the regulator for me. Not sure if I will replace it or not. As a Scubapro customer since 1972, I'm very disappointed in the quality of this product and in the response from Scubapro. They must know that this is a defect. This is otherwise a fantastic regulator.
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