Ah, I see Lord Khram continues his campaign against diving in Pattaya. Since he mentioned us by name, I'd like to offer our view:
1) I cannot recall any point in the past several years when our compressor has broken on the boat.
2) We have nearly 100 tanks on board at any one time and it is extremely unlikely that there would be no spares completely full.
3) It's even more unlikely L.K. was told what he claims. Our policy in a situation where a customer cannot do a second dive is to offer him a dive on another day. If yuo'd like to come into the shop, we'd be happy LK to take you out again at half-price.
I'm not here to stick up for Mermaid's or SEA, but it does seem to me it would have behooved The Lord to ask on dive day where the boat he was getting on was going. MM uses up to 4 boats a day and did for a long time do the far islands every day.
In the case of SEA, I'd think he might have gotten the schedule before booking multiple days.
or maybe that's just me...
1) Like I said it was a number of years ago, I can check in my dive log and let you know the date. I will do this as soon as I get chance. If you wish I can make further comments about the day that I am sure you may not want to be made public.
2) The day in question the boat was extremely busy, and was no where near 100 cylinders on board.
3) I re state that I was told no refunds. in any case an alternative day was no use to me at the time as I had other plans for my time and would have been unable to fit it in.
With regard to the other 2 shops, I booked to dive at Koh Rin and another coral dive in Mermaids beach road shop who I believe is now independent, was collected from my hotel and taken to a boat, only after sailing for a while it became apparent we were not going to where I had the previous day been told. At this point I raised the question. I was not given a choice of boats, but under normal circumstances I would expect to be given what I was promissed at the point of sale, and not feel the need to question this again on the morning of the dive before boarding the boat to which I was taken.
As stated in my original point about SEA, again at the point of sale I was promissed different dives every day at the point of sale, why should it be necessary to query this again, as I had no prefference where the diving took place as long as i got the variety as promissed.
I am sure if you read my original statement again I am sure you will agree that this is what I had booked, if not I appologise and hope this clarifies my point.