mike_s:When your co-worker booked the trip, did they tell her 72 hour notice verbally? just curious since they have new owners it seems. BTW... looks like hte "old" owners (Laurie and Tony) are listed on the web page still if you click on "crew". So it doesn't appear the new owners have updated their page yet.
When I asked her at the time what she'd been told, she said the cancellation policy was never mentioned. From the timing of things, I think she booked with the old owners while she had "the screws put to her" by the new owners.
BTW, you can always find out what a webpage used to say here: http://www.archive.org/web/web.php The wayback machine is a great tool.