MikeFerrara:
It's not like you get to vote on it or something. Most of the agencies are private or semi-privately held companies and none of us have any more say in how they are run than we do in the local department store.
You spend your money with them or you don't and you pass on your opinions about the services you were provided or the treatment you recieved as a pro...ie...word of mouth advertising to either recommend them or warn other away from them and that's about all you can do.
So what we have is a broken system, from what I hear we sell our skills too cheap and not only that the very people who do, are worse than scum or did I miss your points and those of HH
As a Indiana instructor I would love to be making more money or owning a store so I could dictate policy I don't make more money or own a store, this type of Axe to grind is counter productive, yes there are issues in the system but if you wandered into this thread as a new or potential scuba diver, ( I do send my students to this site for other information on topics I don't know about) what would you think.
All agency's by there very nature are self serving the question is if my agency was to close up tomorrow would the agency taking its place be better. And someone will step in.
The biggest agency has a quality and assurance dept, that you do have a recourse too.
If you see a standard broken, should you use Q&A? that is one you have to answer yourself, do you ask the instructor why OR do you see it and document it send it in to the Q&A dept and watch what happens has anyone ever done the this, it is the way the only way change will happen.
No one votes on who is kicked out and changes to courses are not put to a vote either it is done in house and has to be done with a broad understanding to make things work all over the world, do I want a different Q&A system? No I want nothing to do with it at all, as such I read my updates stick to standards and teach well I try to do the best job for the student.
As I have said there are many things that could be tweaked better but by taking the question asked by the original poster and turning it in to a bad mouthing thread does no one any good does it.