DAN gets attacked by commercial spammer

[DivePartner1]

PS. In contrast, some south sea dive ops were refusing to accept DAN Europe insurance in 2003 for slow payment. They were glad to accept DAN North America.

 

[pilot fish]

I'm not sure this is either surprising or such a big deal.

Any organization that acts globally is likely to run into vendor disputes somewhere where a vendor tries to hold organization's customers hostage for leverage. That seems to be what's going on here.

From everything I've read DAN is not denying coverage: they're arguing a provider who seems to be gouging. In doing so, their fighting for their policyholders.

The only lesson I take from this is to boycott the dive market where this clinic is operating. I take from this: Boycott Mexican Dive Operations.

Are you saying that Mex chambers charge more, charge when not necessary, or give chamber treatment when not indicated? I heard they have the most number of chamber treatments world wide. More divers than anyone else. most dived location?

 

[DivePartner1]

Are you saying that Mex chambers charge more, charge when not necessary, or give chamber treatment when not indicated? I heard they have the most number of chamber treatments world wide. More divers than anyone else. most dived location?

DAN's account is posted on its website. It identies the clinic which has publicized this dispute, and where it is located.

 

[cpe111]

Maybe you can explain to me why the treatment of American residents is more expensive than the treatment of European residents?

americans are more likely to sue than anyone else.

 

[PaulChristenson]

see below...

http://www.diversalertnetwork.org/news/article.asp?newsid=709

 

[detroit diver]

This is old news. Instead of listing chambers that take DAN America insurance, they should list chambers that don't. That way, anyone going to those areas would be notified that they have to make alternate insurance arrangements.

 

[PaulChristenson]

This is old news. Instead of listing chambers that take DAN America insurance, they should list chambers that don't. That way, anyone going to those areas would be notified that they have to make alternate insurance arrangements.

Yes...I agree...I like you found out The Bahamas don't take DAN, so I just ponied the money up for another policy with Dive Assure...

Paul in VT

 

[ONESPEED]

Here's what's happening with the SSS issue.

If you are a DAN Insured Member treated at the SSS facilities in Nassau, Cabo or Cancun, you will be asked to pay for your treatment. Your next step will then be to send DAN copy of your bill. DAN will reimburse you within 30 days.

As far as our paying SSS directly, I have asked for clarification on that matter. As we are involved in a lawsuit with the owner of the three chambers mentioned above, I believe the suit is what keeps us from being able to deal directly with them.

If you are injured, however, and call DAN, we guarantee we will get you to the closest appropriate facility in the quickest time. If this happens in Cancun, there is a pro-DAN chamber there already. If you are diving in the Bahamas, Mercy Hospital in Miami is a short flight away. The same goes for Cabo: Southern California is just a short hop.

As for background on this, here’s what we know so far: there are some 12 chambers in the SSS network.

Only those chambers owned by Mr. Moreno have any issues with DAN insurance, and we believe they are just three mentioned above: in Cancun, Cabo and Nassau. (We reached this assumption by taking the nine chambers in the SSS network that have no issue with DAN and subtract them from the list of 12 SSS chamber we know about.)

The remaining nine SSS chambers still support DAN and accept our insurance, as well as all other chambers. Any information to the contrary is inaccurate.

Please check our website at http://www.diversalertnetwork.org/news/article.asp?newsid=709

as well as the SSS website at http://www.sssnetwork.com/

I hope this helps. If you have further questions, please call or write — I am happy to help. If I don’t know the answer, I’ll do my best to find it.

Safe Diving,

Hattie Hargraves
Data Entry Specialist,
DAN Services, Inc.
800-446-2671 ext. 344
fax: 919-490-6630
hhargraves@dan.duke.edu
www.diversalertnetwork.org

 

[detroit diver]

Completely? 100 percent?

If not, what does DAN pay, and what does the chamber charge? I don't mean a laundry list, just what is typical of a mild DCS, and what is typical of a severe DCS. ie How much is it going to cost me out of pocket?

More importantly, why hasn't DAN notified their policyholders directly of this dispute? I don't mean a PR posting on the website. There are a lot of people that don't interact on a regular basis with the internet and have no clue that they are not FULLY covered in certain areas.

..............

If you are a DAN Insured Member treated at the SSS facilities in Nassau, Cabo or Cancun, you will be asked to pay for your treatment. Your next step will then be to send DAN copy of your bill. DAN will reimburse you within 30 days.....................

Safe Diving,

Hattie Hargraves
Data Entry Specialist,
DAN Services, Inc.
800-446-2671 ext. 344
fax: 919-490-6630
hhargraves@dan.duke.edu
www.diversalertnetwork.org

 

[Scuba]

If you are injured, however, and call DAN, we guarantee we will get you to the closest appropriate facility in the quickest time. If this happens in Cancun, there is a pro-DAN chamber there already. If you are diving in the Bahamas, Mercy Hospital in Miami is a short flight away. The same goes for Cabo: Southern California is just a short hop.

Must be part of the latest and greatest in recompression treatment, or is it the new protocol according to the premiere divers insurance co. Get bent, get on plane incurring further decompression. Two plus hrs in the case of Cabo to SoCal. Never mind the time from boat to next available flight, then arrival time to deco chamber entrance.

Completely? 100 percent?

Good questions DD, they refuse to pay unreasonable charges to chambers, but will reimburse policy holder for "full" out of pocket charges incurred, including those DAN considers unreasonable?

Not that the SSS chambers involved look much better according to some of what has been posted.

It all stinks. Divers loose either way.