I just returned from a Coz/Playa/Cancun trip. I have dove several times with my cavern DM and will dive with no one else. He has one of the best reputations in the area. He is a rescue cave diver and unfortunately, was the one who was called to search Chac Mool when the 3 divers went missing. He is also the diver that found them. Here is what happened:
The couple was in their early 30's with decent dive experience (about 60+/- dives) on their honeymoon. He was an engineer, she was a doctor. The divemaster was a new Cave DM - about 4 months old. The trio dove Dos Ojos then went for lunch. After lunch, they decided to dive Chac Mool too...
(1) Based on the tanks that were taken from the shop and the fact that they did not return for refills, the investigation concluded the DM was not diving on a 3000 psi tank and had used the same tank on the dives at Dos Ojos. This makes it impossible for the DM to follow the most basic rule of cavern/cave diving - the rule of thirds: 1/3 in, 1/3 out, end dive with 1/3.
(2) They entered the water around 5:30PM - close to sunset. This is major rule violation for guiding inexperienced cavern divers. They dove the cenote at night - which is very disorienting.
(3) They left the cavern guide line. Within a cavern, along the line, you are never more than 60 seconds away from air pockets or surface and there are arrows on the line pointing to the exit. Away from the line, you risk wandering into confusion, death and danger.
(4) They were inside a cave when found. All of the cave entries are marked with clear signs with skull and crossbones, warnings and STOP signs. It is unfathomable that the DM somehow led inexperienced divers into a cave system.
The rescue divers commenced the search around 9PM. They searched the caverns, hit all the known air pockets, and found nothing. Around midnight, they started branching out into the caves. The 3 were found inside a cave system. The DM was completely dry. The woman was also completely out of air but she still had her regulator in her mouth and her mask on. The man was without mask or regulator but had 700psi. This was the mystery - no one can figure out why he still had air...
There were unbelievable catastrophic violations of almost every cavern diving rule. So, that being said, be very picky about who you dive the cenotes with. Also, remember, DO NOT JUST BLINDLY FOLLOW THE DIVEMASTER. Our most basic rule of diving is that each one of us is responsible for our own safety. If those divers had stayed on the cavern line, this tragedy would not have happened. My DM described horrific details of what he saw when he found the bodies and the experience completely disturbed him - as it would us all. The only good thing that can come of this is that we all learn from this experience -- divemasters and divers alike.