I've found that its a game of telephone sometimes, especially with newer investigators. A lot can get lost in translation. I once spoke with a Lieutenant that was confused how the dive team were able to communicate during their deco stop. I had to explain what wetnotes and slates were. Its the same with every career, some teams are better at it than others.
I thought NSS-CDS were already volunteers... besides, compiling the information is what I meant was the hardest part. You can submit all the forms and call the front desk all you want, but sometimes they won't release everything and they don't always have to give you a valid reason why, or they're backed up, there's a paywall, they forget about your request or the investigation isn't finished yet. Coast Guard investigations take a minimum of 6 months, I assume other death investigations take a while as well. Toxicology screenings can take up to 6 weeks. We just have to be patient, thats all I'm trying to say.