Which DPV?

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Hi 688. I know this is an old post but, I would like to know if your belt problem with the P2 got solved after the last return to DiveXtras and what they did to fix it. I just purchased a P1 back in March 2019 and the belt broke twice already, it is on its way to them at this moment. I really like my P1 but Im a little worried and frustrated at the same time. Hopefully yours got fixed and mine will be too.
Regards.
 
I received my P2 on November 12th, 2016. At first, I loved it and used it on every dive. On December 30th, I lent it to a friend who was teaching a DPV course. I am not sure exactly what happened, but it had a battery fire. I think there was a crack in one of the o-rings, which then failed and flooded the DPV. Either way, I can not fault Dive Xtras for this initial problem. We gutted the battery and sent everything else back to Dive Xtras to see if they could salvage any of it. They were helpful and covered some of the repairs under warranty. My portion of the bill came to about $2200. The DPV was returned on March 30th, 2017. So, for the first five months that I owned my Piranha, I was able to use it for 6 weeks. Again, I don’t know what happened, so I am not blaming Dive Xtras for this. However, after paying $2200 for the repair I think they are responsible for the subsequent problems.

On May 29th, it died while I was diving. Luckily, I was near the boat. The propeller was turning slowly, but not enough to provide any useful propulsion. I contacted Dive Xtra by email and was told to mail it back for repair. Since I live in Hawaii and the batteries are hazardous material, it took me a while to figure out how to ship them back. The DPV reached the factory on June 16th. They determined that it was the belt drive. Dive Xtras replaced the belt drive under warranty and shipped it back to me on June 21st. I was frustrated that I had a second issue, but happy with the prompt turn around.

On September 10th, it died again. It appeared to be the same problem. This time I found what looked like small pieces of rubber inside the DPV. Despite my email sent on 10 September, and a few other emails, I did not hear back from Dive Xtras until I reached someone by phone on September 18th. After receiving a repair authorization number, I again shipped it back. They received it on September This time the entire motor assembly was replaced. The installed an entirely new motor, electronics, belt, heat-sink, mounting plate, and motor pulley, again under warranty. It was returned to me on September 22nd. Although I was very frustrated at this point, especially about it taking over a week to get any response to my email, I was impressed with the quick turnaround.

On November 11th, it died for the fourth time. Someone must have been watching out for me because it died within 10 feet of the mooring line at the end of a great dive. This time, Dive Xtras responded quickly to my email. (Unfortunately, we are getting to know each other fairly well.) The DPV arrived at the factory on November 17th, where it is now.

I am glad that your experience has been positive. I like the DPV, when it works.

I know this is an old post but I would like to know if your belt problem ever got fixed, hopefully they did. Asking because I purchased a P1 in March 2019 and Im having the same problem. 2 broken belts in 5 months, the P1 its already on its way to DiveXtras. I had been doing some search and so far You are the only person I have found to report a problem with the P1 plus me, so that make me think that it is not a common problem and hopefully they will be able to fix it. The communication with them had been great so far, cant complaint about that, but Im a little worried and frustrated too. I really like that little beast, I will appreciate any information you can provide me on the status of your P2. Thanks.
 
I know this is an old post but I would like to know if your belt problem ever got fixed, hopefully they did. Asking because I purchased a P1 in March 2019 and Im having the same problem. 2 broken belts in 5 months, the P1 its already on its way to DiveXtras. I had been doing some search and so far You are the only person I have found to report a problem with the P1 plus me, so that make me think that it is not a common problem and hopefully they will be able to fix it. The communication with them had been great so far, cant complaint about that, but Im a little worried and frustrated too. I really like that little beast, I will appreciate any information you can provide me on the status of your P2. Thanks.


Yes! They fixed it. I think they redesigned the drive system and gave me one of the new ones. It has worked perfectly since then. Good luck.
 
Yes! They fixed it. I think they redesigned the drive system and gave me one of the new ones. It has worked perfectly since then. Good luck.

Those are really good news, glad to hear that! I really love my P1, there is nothing that I don't like about it.
I really appreciate you getting back to me. Be safe down there and thanks!
 
Count me as an extremely happy P1 owner since last fall as well, Darn thing is the bomb for shore dives with long swims or doing wrecks in our strong currents here.
 
A few hundred bucks second hand
Apollo AV-1

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and if it needs it, a spanner and a screwdriver
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Perfect rec machine


CHEEP!
 
Count me as an extremely happy P1 owner since last fall as well, Darn thing is the bomb for shore dives with long swims or doing wrecks in our strong currents here.

Agree! Mine still at Dive Xtras, cant wait to get it back. Any problem with yours at the beginning? How long have you had it?
 
Another happy P1 owner...love the new travel friendly batteries.

Currently have two and looking at a third one for teaching.
 
[QUOTE =“ diver4life#1,帖子:8722196,會員:119937”]我知道這是一個舊帖子,但是我想知道您的皮帶問題是否已經解決,希望他們解決了。詢問是因為我在2019年3月購買了P1,而我也遇到了同樣的問題。在5個月內2條斷裂的皮帶,P1已進入DiveXtras。我一直在進行搜索,到目前為止,您是我發現唯一報告P1加我有問題的人,因此讓我認為這不是一個普遍的問題,希望他們能夠解決。到目前為止,與他們的溝通非常好,對此不能抱怨,但是林先生也有些擔心和沮喪。我真的很喜歡那隻小野獸,感謝您能為我提供有關P2狀態的任何信息。謝謝。[/ QUOTE]
Hey, I have two piranhas. It ’s much easier to change the belts of piranhas produced after 2017. Basically, I used electronic programming software to change the starting gear to a gear with 15% power. The belt is very durable. . It only costs $ 10 to buy a belt in my country.
 

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