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worst online retailer with which i've ever had the displeasure of dealing.

Discussion in 'Dive Right in Scuba' started by smarino7, Oct 8, 2014.

  1. lamarpaulski

    lamarpaulski Solo Diver

    # of Dives: 500 - 999
    Location: Calif.
    747
    246
    43
    I ordered stuff from Dris..no problems.
     
    Dive Right In Scuba likes this.
  2. MartinL74

    MartinL74 Angel Fish

    # of Dives: 50 - 99
    Location: Sarasota,FL
    22
    11
    3
    Keep in mind that in case of credit card fraud, the merchant usually gets stiffed, not the bank.
     
    Dive Right In Scuba and Brandon like this.
  3. gypsyjim

    gypsyjim I have an alibi ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: capital region of New York
    33,227
    25,742
    113
    What many folks buying online with a CC probably do not realize is that the credit card must receive an "authorization" for which very specific answers must often be supplied. Skip just one of these, and the seller assumes full responsibility for the charges, if it is later determined that there is fraud. CC companies will do their damnedest to get out of paying, so if you decide to accept a payment without the authorization, you are taking on a great deal of extra risk, with no recourse at all against the bank.

    Even with a customer shopping in person we have had a bank get very, very cautious, asking for verifications above the norm, and even asking to speak with the customer.
     
    Dive Right In Scuba likes this.
  4. demisvmax

    demisvmax NAUI Instructor

    # of Dives: I'm a Fish!
    Location: Cyprus
    21
    1
    3
    I placed orders to DRIS some times in the past. Smooth transcactions and shipping to Europe was never an issue.
     
    Dive Right In Scuba likes this.
  5. ScubaInChicago

    ScubaInChicago Professional Photographer

    # of Dives: 50 - 99
    Location: Chicago, IL
    1,561
    303
    83
    I've met Mike in person, and have even had the pleasure of Watching him kill zebra muscles on a wreck. While his trim is not perfect, his character IS. He's one of the most sincere persons I know who will go out of his way to help a fellow diver. Along those lines, he's also donated lots of money in high dollar dive gear at the latest GUE Canadian Invasion, NSS - CDS cave diving workshop, among others. As far as I'm concerned, he's an asset to the diving community and Mr. One Post can F#@ķ himself (in the kindest most sincere way that doesn't violate the TOS).
     
    Dive Right In Scuba likes this.
  6. FoxHound

    FoxHound Solo Diver

    # of Dives: 200 - 499
    Location: Canada
    301
    78
    28
    Well looking at the OP's profile, they only have one post which was to bash an awesome company who was only looking out for their best interests.

    While I sympathize about having gear stolen, don't go and try to bash DRIS. There is enough of us in the industry and sport to that know this is absolute bull****. Also all you have done is warn others not to deal with you. Hope it stays as your only post on SB.

    And I sure look forward to my next purchase from DRIS as I know it will be treated in the most professional mannor
     
    Dive Right In Scuba likes this.
  7. Matt Clancy

    Matt Clancy Angel Fish

    # of Dives: 100 - 199
    Location: Lenexa KS
    52
    4
    8
    I've ordered a few things from DRIS and have been super impressed with the level of customer service and the speed of shipping. I liked them so much when I was in Illinois, I drove 2 hours out of the way to meet them. They are a great group and I was even given a full tour of their shop, store room and repair area. Had a awesome hour or so chatting with them and left with some dive gear. They are my go to.


    Sent from my iPad using Tapatalk
     
  8. GrumpyOldGuy

    GrumpyOldGuy Solo Diver

    # of Dives: 200 - 499
    Location: West Texas/NH/CA
    4,571
    2,434
    113
    Someone needs to bitch about something, no company is perfect. I will start cause I am old and grumpy....

    I ordered a light and they forgot to take the discount on it. I had to work my fingers to the bone and email them asking what's up. I must have used 5 minutes of my precious time and wasted a thousands of electrons sending them the query. The delayed for several many long minutes before finally giving me a credit and apology. I felt so violated and abused, the next time they had a new light I was manipulated into ordering another.
     
  9. divad

    divad Solo Diver

    7,770
    1,945
    113


    You're their bitch now.
     
  10. diver 85

    diver 85 Solo Diver

    # of Dives: 1,000 - 2,499
    Location: SW Louisiana
    7,899
    1,610
    113
    Folks-----Smarino7(OP) was just a drive-by.........His/her's OP was the 1 & only one here @ SB.........Take him/her with a grain of salt.......IMO, DRIS(Mike) you did well, &---keep up the good work.........
     
    Dive Right In Scuba likes this.

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