... and so if the onus isn't on the instructor, how else does the consumer become educated?
... Bob (Grateful Diver)
Maybe they go on the internet and see a shop that has great reviews in the local paper. Rated number one in fact. But the truth is than the reason the shop is rated so high is that the owner went on the net and got all his friends and associates from all over the country to inflate the shop's ratings! The consumer though does not know that. All they know is that LOTS of people rated the shop very highly.
BTW I just did my front brakes two weeks agao to great success and saved over $200 bucks by not listening to the trained mechanic who told me their estimate was about the best I'd find. They were wrong.