WarmWaterDiver
Contributor
The best instructor I've had is the one who didn't have diving as his primary source of income. He's an undertaker by profession, and I've heard other instructors ribbing him that this way, he gets his money either way from his students! My wife and I have paid for and received quality one-on-one instruction, and enjoyed extreme schedule flexibility due to the nature of our jobs. None of this was "cheap" but we knew the costs up front and paid up front. When it became apparent the only sure way to schedule our certification dives were to leave for a dive trip outside the US, he started polling his students and organized a trip to Grand Cayman. Then, all students but us backed out - and he still flew to Grand Cayman to complete our training dives. We never expected him to provide THIS level of individual attention, so we offered to pay for all gas fills etc. (this was tech dive training), meals, and 2/3 of his airfare & lodging, which he also saw as fair. The concept of "fair" treatment is what's missing all too often in US society anymore. Sure, this cost more than any of us thought it would, but it was well worth it to all of us too.
On the other hand, my geographically "closest" LDS where the business is the primary source of income for the owner has lost all my business as I was charged for things on equipment maintenance that plain did not take place, and charging prices at times double or more what other shops within 100 miles charged for the same service, and they actually perform the service! Co-workers who have taken classes through the geographically closest LDS have related nothing but complaints too.
So, having shops for scuba run by folks who don't depend on the scuba shop as their primary source of income is maybe a business model for the industry to consider more seriously as the standard. I know where I vote with my wallet at!
On the other hand, my geographically "closest" LDS where the business is the primary source of income for the owner has lost all my business as I was charged for things on equipment maintenance that plain did not take place, and charging prices at times double or more what other shops within 100 miles charged for the same service, and they actually perform the service! Co-workers who have taken classes through the geographically closest LDS have related nothing but complaints too.
So, having shops for scuba run by folks who don't depend on the scuba shop as their primary source of income is maybe a business model for the industry to consider more seriously as the standard. I know where I vote with my wallet at!