Weird review of Scuba Club Cozumel on TripAdvisor

[Beiji]

I hate it when Coz divers blame their problems on the DMs. They are guides, not babysitters, and it was not the DM's responsibility to see that she dived safely.

Too many people seem to think that it is the responsibility of others to keep them safe. Is it lack of education or bad education or something else?

 

[ScubaRich]

Like I said, DRAMA!

If she was having a true emergency, I don't think she would be so focused on being charged for a phone call and haggling over missed dives.

There are always two sides to a story, and somewhere in the middle is the truth.

 

[Beiji]

But much worse in my mind would be the case of a bent diver who did not receive special consideration. I know the poster may have feigned the bends for other reasons since the symptoms went away, and she may not like a firm bed like most of us like, or any number of other reasons. However, being in a foreign country and having a potentially serious medical condition is not the time to have to worry about credits, etc. That is the time for the operator to stand up and offer all support that can be done.

This is the issue that I find most interesting. Did she really have the bends?

 

[ScubaRich]

I doubt it! But you never know. Moderate case with serious symptoms don't just go away.

 

[Christi]

I doubt it! But you never know. Moderate case with serious symptoms don't just go away.

My question is why she didn't go to the chamber and/or why a staff member didn't take her to the chamber if she suspected she was bent? It's better to get checked than to do nothing!

However, it doesn't sound to me like she was in fact bent based on the information we have - bends don't go away on their own. I'm not a Dr. and don't play one on TV - so if I have a diver that is showing symptoms (regardless of how mild) we consult Dr. Piccolo or take them straight to the chamber.

Agreed, it is not the responsibility of anyone to keep her safe and it is not the dive ops, DM's, manager's, etc. fault if she was in fact bent. BUT, some common human courtesy and compassion is appropriate in this case. It sounds to me that she was more upset with the lack of assistance than anything else.

 

[ScubaRich]

My question is why she didn't go to the chamber and/or why a staff member didn't take her to the chamber if she suspected she was bent? It's better to get checked than to do nothing!

However, it doesn't sound to me like she was in fact bent based on the information we have - bends don't go away on their own. I'm not a Dr. and don't play one on TV - so if I have a diver that is showing symptoms (regardless of how mild) we consult Dr. Piccolo or take them straight to the chamber.

Agreed, it is not the responsibility of anyone to keep her safe and it is not the dive ops, DM's, manager's, etc. fault if she was in fact bent. BUT, some common human courtesy and compassion is appropriate in this case. It sounds to me that she was more upset with the lack of assistance than anything else.

I agree that in an emergency common human courtesy and compassion is appropriate.
Thats why I said there are two sides to a story and the truth is somewhere in the middle. They may have shown concern but not at the level she may have liked.
Reading her account, even i'm down playing her symptoms. She seems to want to throw out the "I've got DCS" and the DM is to blame!, pretty quick. Even DAN didn't ship her off to a chamber.

 

[Christi]

They may have shown concern but not at the level she may have liked.

Very, very true!

 

[Mike]

There are two sides to every story, without the other side who the hell knows. I own a business and have unfortunately been slandorously reviewed from what I would refer to as a 'toxic' type customer, and it's unfortunate when it happens. The downside to online reviews are anybody can post one.

But anyways for those of you who know more than I do, is this even possible?

I actually sufferred a moderate case of decompression sickness after diving Palancar Caves. I followed the dive master closely, and was within the limits of my computer, and did a safety stop, but still had fairly serious symptoms that required my calling DAN. By the time I called, I was symptom free and didn't require the chamber

I was under the impression with DCS, like being pregnant, you either are or you aren't.

Re-reading it again, what exactly would be a "moderate case with serious symptoms"?

 

[Beiji]

I can see how someone could think they had DCS when really it was something else. One night my ankle started hurting. Of course I wondered if it could be DCS. Then I remembered that I had done a giant stride off the front of one of the cats that day and had landed hard enough to force water up my nose. I also slightly twisted my ankle when I landed. If I hadn't remembered that I might have assumed it was DCS.

What gives me pause are the inconsistencies in the poster's report. Maybe she'll come here and post. I sent her a message on tripadvisor, and there's a member of SB with them same user name.

 

[DandyDon]

Yeah, you can be a little bent. You can also imagine that you are when you're not. When in doubt, call DAN (screw the house charges; DAN will accept the collect call) and/or see a physician experienced in the field.

I seriously doubt that she'll post here as it seems most of us have already written her off as an irresponsible diver, a whiner, and more.