Travelnsj
Contributor
sorry to hear that....hope you get them back now. I flew with Lion Air from Sorong - Manado, I didn't have any problem. took my Reg & Camera+housing as carry on... no problem. my check in luggage was over 20kg, but they didn't charge over weight.... Your favorit SQ lost my baggage twice.... a friend flew with Swiss air in 1st class and they lost his baggage! so you just had a bad luck!
I even went to Lion Air office in Singapore today or was that yesterday?...LOL....They have no phone number there, so the guy at the Conrad took me over butted in front of 30 people....Have you ever talked to your hand?....They just did not care....I'll be lucky to ever see it again. I get the feeling they will not ship to the US.
They started new rules on the Sorong to to Manado flight I think in mid Aug 15 kilos....I paid it they just did not put it on the plane. Nor did it arrive in time for my flight 20 hours ago or they never called as they said in Manado.....Loin Air sucks....Wish they had an office here in the US!