dannyh once bubbled...
Just completed my Nitrox training and getting the new Air Z. The owner of the LDS said he didnt get a return call from the Scuba Pro rep today but he never acted like it was a problem. He just kept the card w/serial number on it and asked my to register the new unit on-line. No problem!!
My take on this is that the LDS know about the trade in program but some just dont want to deal with the further loss of inventory and the hassel of doing the return for you. It just so happens that my LDS is a big operation, I have bought tons of stuff from him and he beleives in customer service.
I have no numbers or contacts but dont give up.
I agree...and if you have a LDS in the states that does not want to own up to the trade in....
YOU NEED TO FIND ANOTHER LDS TO SPEND YOUR $$$ WITH!