The changing Scuba Industry

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Giving my perspective from southeast asia. With the rise of regional low cost carriers, improved standard of living, and coral reefs nearby, I feel that the dive and tourism industry is thriving here.

I don't have numbers to back that, but one indication is the attendance to the ADEX dive expo in Singapore - almost 60,000 visitors. ADEX is the biggest one, but other dive expos in the region also draw in 10,000s of visitors.
 
There is a lot to be gained if a LDS could actually get out there and just fricken dive! Certify your divers, then take them places local. The more you can get them diving and build up the community, the more they are going to want to stay involved, need to buy from you, more likely to return for more training, stop in the shop just to say hi and pick something up, etc. Build the community and they will come.

This community-based aspect to the economic viability of a dive shop seems to be a recurring theme in this thread. I am just not so sure about its general validity.

I will use myself as an example. I live in a northern climate. I am the only diver in my circle of acquaintances. I have no interest in cold-water diving. I have a cottage on a lake, and have dived it, but man o man, once I hit the thermocline, it's full stop. I have no interest in purchasing a dry-suit and related gear. I very much enjoy taking dive trips to the warm blue water, and the using the money cold gear would otherwise cost for that. The same goes for any additional training - no cold water, thank-you.

There are 3 local dive shops with whom I have done business:

Dive shop #1 is located in the suburbs and is very small. Their primary revenue is from PADI courses. The staff seems somewhat disinterested in general. I will probably never go there again. They have a dive group associated with them. They go on local cold water excursions throughout the summer, and there are about a dozen participants. They also organize annual trips south, but the prices are not reasonable at all. The members do seem to enjoy it all, but that's 12 people in a city of 2 million.

Dive shop #2 is located in an industrial area north of the city. Their main business is tank fills. They do it for fire departments, industrial facilities, other dive shops, etc. They have only a very basic showroom, with a high volume of used gear. It's on the way to my cottage, so have used it for tank fills. Other than that, they serve me no purpose.

Dive shop #3 is in the city, and is new, large, beautiful, well stocked, and staffed. It's a nice place to be. They too market PADI courses agressively, but there are often people there buying westuits, BCD's reg sets, etc. They have a very good selection, and often, specials. This is my go-to place. They also organize annual trips south, but the prices are, again, not reasonable. I am unsure and doubtful that they have an engaged and active associated community, but they are in my opinion a model facility.

I have for the moment and forseeable future, all the gear I need. Only photgraphic equipment is on my shopping list. So, none of these shops will make a considerable amount of money from me. They already have. It's done, and for me, there is no local community to join that will be of economic benefit to a dive shop. My community has developed through the people I meet on dive trips.The shops depend on a steady supply of fresh meat, but this is Montreal, not Florida, and divers here are presently sparse.

For dive shops 1 and 3, they need to sell PADI courses first and foremost. They know and admit this. They need a generated interest in diving.

I got into diving on a whim at a resort. There was a little booth poolside. I meandered by, and being in the holiday state of mind, took a moment to investigate. As soon as I got in the water with the gear on, I was hooked.

Whenever it comes up between myself and others that I am a diver, the responses are without exception ones of amazement and curiosity.

So, perhaps this is what the industry needs to address the problems that DRIS mentioned on the other end of this split thread that got the whole thing started; a massive and sustained marketing/PR campaign. A big bright global kiosk. To raise awareness in the general public. To get out of the niche. To get people interested, curious. To get them to go out of their way to an LDS on a Saturday afternoon. To give the dive shops more opportunity to do their job of training and selling. To think globally so that there can be action locally.

But I might be wrong.
 
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The change I see that really interests me is with what SSI is doing.

For those who don't know the history, two early agencies, NASDS and SSI, merged under the SSI name. The owner of NASDS, Doug McNeese, eventually bought out the SSI leadership and made the NASDS philosophy the SSI philosophy. NASDS began its life as a supporting organization for scuba gear retailers--the National Association of Skin Diving Stores. It eventually came to the conclusion that the best way to sell gear was to offer instruction through the stores, and it changed its name to the National Association of Skin Diving Schools. It maintained and strengthened its focus on using instruction to sell gear. That is why SSI instructors must be associated with a store. I learned all of this by attending a workshop on scuba marketing conducted by McNeese himself. There I learned that in an ideal situation, the student will have purchased all gear before beginning OW instruction, and a skilled instructor will make sure that the student has purchased the gear by the time of certification.

SSI was then purchased by Mares, so it now has a direct link to a specific brand of merchandise. They then bought rEvo rebreathers. In the past, GUE ownership also owned Halcyon and UTD ownership obviously owns UTD merchandise, but other than those, this is the first real trend where a dive agency is so closely aligned with gear sales. I am really curious to see how this works out.

I did OW under SSI. I hated the sales pitch and have gone almost totally online as a result. Being marketed to while being instructed is insulting and I want my instructor to have one agenda. Teach me what I need to know. When the instructor has an agenda of supporting sales in the shop, I suspect that what they are telling me is not the whole truth.

I also find that online it is easier to order better gear and order it correctly. I can return it more easily if it doesn't fit or isn't what I expected and it shows up at mu house instead of across town. It is what it is.
 
The internet broke the strangle hold on gear and information. An LDS that's not near a diving hotspot is a tough sell except in very isolated instances.

Murky's post #112...my diving in a nutshell as well. I get my dive community/socialization sitting under a palapa watching a beautiful sunset sipping tequila etc. chatting about the days dive highlights with friends old and new. When I'm not there, I visit SB and talk about diving etc. etc. with folks from all over the world. What's not to like about that...ain't technology grand. I'll take that any day over sitting in a stuffy LDS sucking a BUD, staring at my navel discussing the good ole' days and how short courses ruined the dive industry (we can do that on SB too :)). Life is change...we don't need to make diving great again. It's already great. More options than ever. We need to adapt and enjoy. I mean really, what's the alternative? You can't put toothpaste back in the tube. :dork2:
 
Here there has been a shakeout but the remaining LDSs seem to do OK. I use them for air fills and occasional small purchases, and have used them for classes. Near me there are two and they are very different. One has a public safety and tech diving focus and also has an on-site pool and an affiliation with a swim school. The other is a more traditional LDS, very friendly, focused on preparing people for vacation dives, does a brisk business in gear and classes.

One thing that hasn't been mentioned yet is that some people in the industry are responding by using tech diving as an additional source of class revenue and gear sales.
 
Those people can't be called divers and I'm sure even they would be the first to agree with that. They have breathed off a tank underwater while flopping around but they are as far from being a diver as I am from being a trapeze artist

And what is wrong with that? -- as long as they are taken to a dive site that matches their low skill level?

- Bill
 
Maybe that is a hallmark of the Millenial generation and one of the sources of change? An attitude of "I can't cure cancer, so I may as well not bother trying to make any real difference in the world at all. Instead, I'll just focus on doing the fun things that appeal to me" seems like one that goes hand in hand with the disposable culture we have become. Almost all the things people used to expect to buy once and use for years are now manufactured with planned obsolescence. People don't want to commit to having one car or one phone for the next 20 years. Similarly, they don't want to invest what it costs to start into a hobby that they will engage in for 20 years, either. Why bother? My life is meaningless. Nobody will remember me when I'm gone and I don't know how long I'll even be here, so why not just enjoy all the quick, cheap thrills I can get?

i think my point is being missed or twisted. i am not saying life is meaningless, my life has meaning to me. and the cancer thing was probably a bad example. i am not completely self serving, i volunteer at a children's hospice near where i live and have done other volunteer work. i know that can impact other people in a positive way but the point is my name wont echo through the ages like Odysseus, Shakespeare, Homer or Marie Curie . one of the biggest impacts i think i could have on this earth is to have a child which id love to do but as i get older that becomes more unlikely. but regardless of how much i help others and how fulfilled it makes me feel or how much it helps others doesn't change the fact we are in the grand scheme rather insignificant

the point i was making is that i (and presumably other millennials) would rather experience the world rather than spend all our money on a fancy 5 bedroom house and gas guzzling new car every 6 months and then not be able to afford to do anything but stay in that massive house with 3 more rooms than you need or that 8 seater monstrosity for your 3 person family. it is sad to see how many people want to buy a new car every 6 months because their neighbor buys one every 12 months and they want to outdo them, its childish in a way.

if you had a choice of a having a fancy car and house but never leaving your neighbourhood or having a house that suited your needs and a car that got you from A to B but wasnt a head turner but you could travel the world or anywhere you wanted which would you choose?

i bought a modest 1 bed flat rather than a house so i could continue to dive - like i said its a balance. without going into detail i nearly wasn't here 18 months ago and diving is one of the things that keeps me here and quite frankly is the only time i ever really feel free and relaxed and so i wont give it up
 
Yep - shops are closing...

It would be interesting to see a poll of what stuff people buy from their LDS.

On our recent trip to Bonaire we ran into a troglodyte who spouted "support your LDS, where are you going to get air?". I pointed out that my air was right here on the dock in Bonaire, why do I need an LDS?

For sure! I mean, you can buy it online!

- Bill
 
millennials) would rather experience the world rather than spend all our money on a fancy 5 bedroom house and gas guzzling new car every 6 months and then not be able to afford to do anything but stay in that massive house with 3 more rooms than you need or that 8 seater monstrosity for your 3 person family. it is sad to see how many people want to buy a new car every 6 months because their neighbor buys one every 12 months and they want to outdo them, its childish in a way.

You are generalizing and exaggerating.

This is not effective.
 

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