Teric Battery Drain - When OFF

[O-ring]

Mine has been dropping between 2-4% per week when off since I got it back from service in August. I don't bother turning off the compass or AI functions.

 

[padudle]

Our Terics are our everyday wear and are dived several time (4-8) times a week, year round. However even when charged to 100% and turned “off” and on the dresser they can loose 40-50% of that charge within 24 hours. We are both on our second Terics as a result of this issue.

This kind of battery drain can not be what Shearwater expects.

Have any battery, or other, changes been made in more recent versions of the hardware?

Ours are hardware 25016-02 A and 25016-01 A and both at firmware v18.

Thanks.

Hello, bought a Teric a few years ago and I noticed that the battery discharged at a high rate when turned off. I tried disabling the compass but that did not really help. I use mine almost daily in free-dive mode. The last time I updated the firmware I noticed that there were several thousand dives recorded on it.

Firmware = v33, Hardware = 25016-02 A

 

[CorsoDives]

Our Terics are our everyday wear and are dived several time (4-8) times a week, year round. However even when charged to 100% and turned “off” and on the dresser they can loose 40-50% of that charge within 24 hours. We are both on our second Terics as a result of this issue.

This kind of battery drain can not be what Shearwater expects.

Have any battery, or other, changes been made in more recent versions of the hardware?

Ours are hardware 25016-02 A and 25016-01 A and both at firmware v18.

Thanks.

I have the same problem with my TERIC. I had the battery replaced at Dive Tronix, LLC, by far the best customer service and repair center for Shearwater products. I noticed a slight drain of my unit when packed away in its case with everything disabled that's outline in the Shearwater owner's manual. I call Dive Tronix and had a wonderful conversation with the owners and they said please send back and we will repair it if necessary. My problem is I live overseas and wasn't planning a trip to California.
I worked for a major player in the dive computer industry we were the official supplier to the USN & NATO until Mike passed away.
So, I searched the internet and found a lot of chatter about TERIC battery issues dating back to 2018. It seems they turn a blind eye on the ongoing issue. Many TERIC owners said after new battery we're installed that "circuit board tested for high amperage draw and found to be within specifications from tech's notes". I find that comment very concerning.
Shearwater is now and still the best dive computer company in the world. I personally have 7 other dive computers from Shearwater and have never had any issues with them. I personally know the Partridge's and the company hasn't been the same with dealing with customer issues since them giving up the helm. The employees in CS are still the best in the diving industry it's the morons running the company that are pretty clueless.

Safe Diving
John Corso