Scubapro buyers--Beware and be informed

[Marie13]

I am the owner of one of the biggest PADI resorts in Panama, and ScubaPro also commited fra

I am the owner of one of the biggest PADI resorts in Panama and scubapro also commited fraud against us for several thousand dollars and its been 5 months and they have failed to make it right. Be very carefull ordering from scubapro or their distributor johnson outdoors. Extremely poor organization, unfilled orders, fraudulent card charges, and lack of care or attempt to make it right. We will never promote or supply scubapro equipment again.

This thread is from 2015.

 

[jchance]

And as the OP, everyone will be pleased to know that Scubapro NEVER did anything, Period. No contact or communication whatsoever.

 

[buddhasummer]

That sucks.

 

[Stoo]

As mentioned many times, with a modicum of post dive care, regs can go many years without needing service.

Again, I know for whatever reason this is not a solution for some but if inclined, it's really not that hard. YMMV.

Agreed... I serviced my own regs for years. That was long before any "parts for life" warranties so there really wasn't much incentive before. I think Apeks service kits cost about $50 per stage, which is a little nuts considering there's not much there so that's $600 every two years just for parts.

I also agree that with a little care, a reg will chug along for years without a service. I dive primarily in clean, fresh water, so that's especially true. The one time I had an issue I had a first stage full of salt corrosion. The only possible explanation for it was "valet service" at a dive joint down south. I was diving DIN which was somewhat foreign to the gear monkeys I think. I suspect that the daily slop in to the rinse bucket did it in when they failed to cap the first stage properly.

 

[Couv]

This thread is from 2015.

:-D I found this thread after clicking on the "What's new" button.

 

[Alaskan Scuba Dude]

Never put all your eggs in one basket. Novice divers should be wary of being overwhelmed by brand loyalty.

 

[larrywfowler]

Similar experiences with Scubapro. I don't know why everyone says SP has great products??
My S Tek BCD bladder started leaking after 7 years. They said they have a 10 year warranty but all I got back from my LDS and SP was tough luck. They did nothing at all but acknowledge I had a leaking bladder that could fail at any moment.

Then I sent my Uwatec computer and transmitter to them for the battery change. LDS charged me $100 to send them to SP and when I got them back, they would not pair. LDS was no help and said SP must have done something as no matter what we did, they never paired again.

So BCD failed, computer and transmitter failed within 5 years.

I had their top of the line regulators and thought they were pretty good but then I tried Atomic ST1. SP regulators are terrible compared to an Atomic and Atomic doesn't void the warranty if you don't pay for service every year.

Done with anything that has a Scubapro logo on it.

 

[lexvil]

Send me a list of the scubapro junk you want to dump.

 

[larrywfowler]

Send me a list of the scubapro junk you want to dump.

Already dumped that crap years ago.

 

[lexvil]

Already dumped that crap years ago.

Show us on the chart where the bad regulator hurt you