Certainly none of us can say for certain who said what and who did what. However speeking as someone who selld drysuits (not very though many I'm afraid) we see things like this all the time. The fact is that there is a large percentage of the population who really nee a custom fitted suit. This is even more true with a wet suit. Very few want to pay the extra money though.
Knowing taat2d's hight the shop would have known that the suit wouldn't fit. Why would they go out of their way to sell him a suit that wouldn't come close to fitting? On the other hand is there a reason that taat2 wouldn't want t custom suit?
I get real nervous when someone does their own measurements. We send them the measurement form and it's also on the manufacturer website (I think). If the measurements are wrong the manufacturer will not spend a nickle fixing the suit. On the other hand if they cut the suit the wrong size for the measurements given they take care of it. I can't afford to take care of it either way unless I measure wrong and that hasn't ever happened.
It isn't unusual to tell a customer they need custom fitting and have them decide to make due with a standard size. It also isn't unusual for them to complain when they don't like the way it fits.
ScoobieDooo said...
There are many potential reasons. Bare is a manufacturer. In manufacturing we use specific processes and specific rework processes for specific defects. If there is a problem outside the scope of those processes the usual result is scrap. If the scrap is too high from a specific cause then it becomes cost effective to develop another process/tool but in the meantime you just through some stuff away. Plain and simple there are modifications you can do by hand that just don't get done in a manufacturing environment.
It sounds to me like Bare does do custom suits but they do not do the desired modification to the standard suit. There is no doubt some reason they decided to limit the adjustability of the length to two inches (or whatever). My guess is that it's a limitation of a tool/process or a precut piece of material or some such thing. It may even be something inherant to the deign. If they do a more substantial modification it becomes a custom suit so your back to where you started.
It sounds like taat2d still needs a custom suit. Even if communications were poor and the shop was not clear enough or didn't tell taat2d that he needed a custom suit it sounds like he studied the sizing charts and it would have been evident from that.
As far as the suit goes it looks like the shop just filled taat2d's order. They didn't even do the measurements. They have never even seen him. OTOH. taa2d sees himself and saw the sizing chart and made all the decissions having even more info than the shop did. I can't even fathom what the shop did wrong other than to somehow fail to protect taa2d from himself.
As far as the gloves, there should be no substitutions of any kind without the customers concent and he should get his hood.
Knowing taat2d's hight the shop would have known that the suit wouldn't fit. Why would they go out of their way to sell him a suit that wouldn't come close to fitting? On the other hand is there a reason that taat2 wouldn't want t custom suit?
I get real nervous when someone does their own measurements. We send them the measurement form and it's also on the manufacturer website (I think). If the measurements are wrong the manufacturer will not spend a nickle fixing the suit. On the other hand if they cut the suit the wrong size for the measurements given they take care of it. I can't afford to take care of it either way unless I measure wrong and that hasn't ever happened.
It isn't unusual to tell a customer they need custom fitting and have them decide to make due with a standard size. It also isn't unusual for them to complain when they don't like the way it fits.
ScoobieDooo said...
There are many potential reasons. Bare is a manufacturer. In manufacturing we use specific processes and specific rework processes for specific defects. If there is a problem outside the scope of those processes the usual result is scrap. If the scrap is too high from a specific cause then it becomes cost effective to develop another process/tool but in the meantime you just through some stuff away. Plain and simple there are modifications you can do by hand that just don't get done in a manufacturing environment.
It sounds to me like Bare does do custom suits but they do not do the desired modification to the standard suit. There is no doubt some reason they decided to limit the adjustability of the length to two inches (or whatever). My guess is that it's a limitation of a tool/process or a precut piece of material or some such thing. It may even be something inherant to the deign. If they do a more substantial modification it becomes a custom suit so your back to where you started.
It sounds like taat2d still needs a custom suit. Even if communications were poor and the shop was not clear enough or didn't tell taat2d that he needed a custom suit it sounds like he studied the sizing charts and it would have been evident from that.
As far as the suit goes it looks like the shop just filled taat2d's order. They didn't even do the measurements. They have never even seen him. OTOH. taa2d sees himself and saw the sizing chart and made all the decissions having even more info than the shop did. I can't even fathom what the shop did wrong other than to somehow fail to protect taa2d from himself.
As far as the gloves, there should be no substitutions of any kind without the customers concent and he should get his hood.
