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Ratio iDive color Easy will not sync to transmitter.

Discussion in 'Computers, Gauges, Watches and Analyzers' started by bman940, Jul 2, 2019.

  1. bman940

    bman940 Garibaldi

    # of Dives: 0 - 24
    Location: N. TX
    I bought 2 of the idive color on recommendation from the dive shop and I can not get either to sync. The company is in Italy so it appears I get 1 e-mail a day from them. The video they sent me was to change the channel once synced but I don't get past SRC on my computers. There is a youtube video I watched that takes less than a minute to sync, no such luck here. I have wasted hours trying to get this to work and I have a dive trip coming up. I would appreciate any suggestions?

  2. BurhanMuntasser

    BurhanMuntasser Dive Charter

    # of Dives: I'm a Fish!
    Location: Nomad
    Have you made a video of yourself following the steps to sync the computer to the transmitter and sent them to Ratio? It is fairly easy to pair the computer to the transmitter.
  3. Must_dash

    Must_dash Angel Fish

    # of Dives: 50 - 99
    Location: Lago Maggiore, Varese, Italy
    There service is generally good, I have one and managed the link the two together,
    Call them, the number I have is +39 0566919524 (Keep the first zero in)

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