OP
scubadude223
Contributor
- Messages
- 143
- Reaction score
- 7
Thanks for the help guys.
No one from the shop has called me regarding it. I sent two E-Mails and left 2 voice-mail messages
I don't know for sure why I have been treated this way by the Shop
I paid in full for the product. I purchased it on July 20, 2015. No one called me until I called them on September 03. When I called they informed me that the light was at the border. They also said that the owner is unable to go get it because she was on a dive holiday and is Jet-Lagged.
When I called a couple days later they said they have an order from the manufacturer but the light was not on it.
I called the next day and found out it was never ordered. I asked for my money back but they said because I purchased the product that I would have to wait for it to arrive if they ordered it. I guess they ordered it that day.
The impression that I had was they wanted me to not call. They also said they have a policy about no refunds
I don't know how to handle it.
No one from the shop has called me regarding it. I sent two E-Mails and left 2 voice-mail messages
I don't know for sure why I have been treated this way by the Shop
I paid in full for the product. I purchased it on July 20, 2015. No one called me until I called them on September 03. When I called they informed me that the light was at the border. They also said that the owner is unable to go get it because she was on a dive holiday and is Jet-Lagged.
When I called a couple days later they said they have an order from the manufacturer but the light was not on it.
I called the next day and found out it was never ordered. I asked for my money back but they said because I purchased the product that I would have to wait for it to arrive if they ordered it. I guess they ordered it that day.
The impression that I had was they wanted me to not call. They also said they have a policy about no refunds
I don't know how to handle it.