OMS will not get any more of my business

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jtivat

Contributor
Scuba Instructor
Divemaster
Messages
728
Reaction score
13
Location
Michigan, Grand Rapids
# of dives
500 - 999
I received an OMS Head Lamp last year as a gift. It has only been used two times and it completely flooded the second time. I contacted CS and was basically told I am SOL without the receipt and that the warrantee is only for the original owner. My experiences with UnderWater Kinetics and PT have both been much better. I have returned lights to both and had them replaced with no questions asked. So in the future I will not be buying OMS products.
 
Some businesses think its more profitable to find new customers than to do the right thing by the old ones. :(
 
Last edited:
https://www.shearwater.com/products/peregrine/

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