I ordered one on 8/31. My order is still showing in the dealer portal as "Pre Order".
That is as opposed to the Atomic TFX regulator I ordered in July that is still showing as "Out of Stock".
The TFX *is* shipping. They are just sold out of them at the national level. Dealers have gotten them and sold them to customers.
I interpret all that to mean that the Oceanic phone case has not started shipping at all yet. Your dealer should be able to call Huish and ask when your order is expected to ship. I called last week and they told me that my Atomic order will be fulfilled in November, based on where my order is in line, from a shipment that is coming. They should have similar info they can give your dealer.