I suspect part of the debate in the thread hinges on the resentment many have towards our litigious nanny state, and the onerous burden of pressure to obey 'unwritten non-laws' in order to 'look good' because some civil case may rob you blind when you've done no wrong, even if capitulating to such in the name of managing liability is actually a good idea.
Ken asked a question that's worth taking a look at:
And I ask again (and this is really a serious question on my part), what's the big deal about being asked to show your certification card prior to buying or renting gear, getting air, or if you're showing up at a resort or going on a boat, especially if it's a business you've never dealt with before and they have no prior knowledge of whether you're certified or not? I simply can't find any logic in not asking for a card nor in being reluctant to show one when asked. Can anyone (even Shirley) help me out?????
I'm not arguing for or against. There is a bit more to it. Sadly in the regulation-strangled world that we call modern day American, there's the mentality that:
1.) If it's not documented, it didn't happen, and...
2.) An institutional policy can create the appearance of a 'duty of care' even if the policy in question was not mandated by any law, and if the business in question violates its own policy, then it may be more apt to be construed as negligent.
In other words, a certified diver walks into a dive shop that requires cert. presentation to buy gear (and thus may miss out on sales to people who wanted to buy gifts for divers, but aren't certified themselves). He buys or rents some gear, & loans it to an uncertified friend. They dive together & the friend dies. The certified diver, freaking out and looking to spread the liability around by making somebody else the fall guy, denies that he was asked to show certification himself, and may claim he mentioned that the gear was for a friend and that he wasn't asked about the friend's certification.
So, a shop that has a policy that it checks cert.s before renting or selling gear may find itself needing to document that. Depending on your office setup, this might mean photocopies of cert. cards, a computer database (what happens when your computer crashes?), possibly equipment redundancy, etc...
My point is that while you can demand customers demonstrate cert. status (while online vendors obviously don't), the business may then feel compelled to retain records of it, and that can be a hassle.
Richard.