In past used iMac and Shearwater desktop app but would not connect for this update. So loaded the Shearwater cloud. Prompt connection but like other posters the update would time out. Finely on the 6th try it completed.
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My guess for both of you would be that it's an issue with the Bluetooth implementation on your phone/laptop
Shearwater's Bluetooth implementation has always been, shall we say, flakey.
I prefer to use my home workstation as the master for everything. Previously I accepted that since it was Win 7 it wouldn't connect (even though no other bluetooth devices ever have that issue. My then method was to sync to my phone and then download from teh cloud to my computer. Not ideal, but livable
So when I finally moved to Win 10 the problem would be solved right?
Nope. My computer will now connect with the Shearwater desktop app via bluetooth, but not with the Shearwater desktop cloud. Nothing to do with my machine, the dongle or the dive computer and everything to do with poor software and the SW bluetooth implementation.
I run my Perdix AI in Rec mode. I modified my display due to the customizable mini displays. Previously I had tried to use the AI Mini, but I didn’t like it. IIRC, the AI mini included tank pressure, GTR, and SAC. I didn’t like it for a couple of reasons. First, the size of each field was small. I like the tank pressure to be larger. Second, I don’t like to see SAC all the time. In my vehicle, I also don’t monitor instant or average mpg as I found by monitoring it constantly, Had a negative effect on actual mpg.So on to more interesting questions...
What data are you guys displaying on your main screen now?
I download my dives via bluetooth to Dive Log on my iPhone - usually on the boat after each dive. The transfer is a bit slow but not a problem. Then when I get home I wi-fi synch it with Diving Log 6.0 on my PC to keep a backup in case I had an issue with my phone (broken, lost, etc.,). That transfer is almost instantaneous. I can then edit/add info to the logs if need be and wi-fi synch back up to the iPhone. The combination of Dive Log on my phone and Diving Log 6.0 on my PC work great - the 2 programs work pretty seamlessly together.Shearwater's Bluetooth implementation has always been, shall we say, flakey.
I prefer to use my home workstation as the master for everything. Previously I accepted that since it was Win 7 it wouldn't connect (even though no other bluetooth devices ever have that issue. My then method was to sync to my phone and then download from teh cloud to my computer. Not ideal, but livable
So when I finally moved to Win 10 the problem would be solved right?
Nope. My computer will now connect with the Shearwater desktop app via bluetooth, but not with the Shearwater desktop cloud. Nothing to do with my machine, the dongle or the dive computer and everything to do with poor software and the SW bluetooth implementation.
Updated the firmware, and now my Perdix will not link to my PC's. It linked to my Android, but tried two different PC's and nada. It will pair with the PC's (shows in the bluetooth device list) but not connect to the cloud app. I alerted tech support.
I'm in the same boat, but I wasn't able to try on a different PC yet. Updated through Android, can't connect to PC. Tried 2 different adapters.
My luck has been very consistent. For me, it always seems to work on my iPhone. Never had any issues.My luck in connecting with my Perdix has always been hit and miss. With a lot more misses than hits. After messing around with it for about a half hour it usually clicks.