I'm sure you're right. I'm a crappy salesman. It must be compressed.evad:I thought DUI had a patent on "crushed" and all I could find on the Whites home page was compressed.
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I'm sure you're right. I'm a crappy salesman. It must be compressed.evad:I thought DUI had a patent on "crushed" and all I could find on the Whites home page was compressed.
USIA:This information is extemely helpful. Please keep the thoughts coming. The one issue know one seems to agree on is boots. Personally, I always liked using attached boots on my shell with a pair of gators. It seems that some of you like the rock boot system, while some do not.
Also, what is the standard warranty on most Neoprene suits. I know USIA offers a lifetime warranty on our seams, but I'm wondering if people have more problems with Neoprene?
This is really bogus on the part of Whites. They have had some other customer support issues and wicked slow turnaround times on some repairs. This does not reflect well on them.geraldp:As for warrantees: I got word back from my LDS a couple of days ago that Whites is saying that my leak is due to a de-lamination around the intake valve. Whites apparently only offers 1 year on materials and 2 on workmanship. Since the suit is 18 months old, apparently I'm SOL :-(. They're still negotiating, so hopefully they (either Whites or my LDS) will do something for me.Jerry
At the shop I instruct for we haven't had a single customer complaint about Whites themselves or their service. Turnarounds have been speedy.Tom Winters:This is really bogus on the part of Whites. They have had some other customer support issues and wicked slow turnaround times on some repairs. This does not reflect well on them.