DazedAndConfuzed
Contributor
If LP does not repair equipment, how will they handle the recent Oceanic recall which seems to require some part install?
LeisurePro vs. LDS - reg unassembled?
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ElectricZombie
Contributor
Assembly Fee? Your LDS is trying to scare you into buying whatever they sell. Don't buy anything from them. To "assemble" the gear, all you need is a crescent wrench.
Servicing here is $20.00 per stage + parts if not under warranty for comparison. I really don't think a shop will do a decent job for less.
Servicing here is $20.00 per stage + parts if not under warranty for comparison. I really don't think a shop will do a decent job for less.
I believe that the manufacturers are legally required to replace/repair devices regardless of their warranty status or age; I may be wrong on that but I believe this is true.
I am looking at my LeisurePro warranty card and it says "LP warants the orginal purcahser that this equipment.... free of defects for the same period offered by the manufacturer"
"The warranty shall be limited to the repair adjustment, and/or replacement at it's option of defective parts free of charge excpet the cost of transportation..."
So - it looks like they DO repairs but when I spoke to the very informed sales guy he told me they just send out new ones.
BTW - I was charged an Assembly fee of 24.95 but they zeroed it out on my bill.
They also offer a trade-in program
This is the third time I have purchased from them and evertime I have order I have gotten exactly what I ordered, at the price I expected, and very quickly with just UPS ground. I am VERY happy with LP. It's funny though- they are not open in Saturdays.
DazedAndConfuzed
Contributor
What kind of price do they offer trade-ins for? 10 cents to the dollar?
Couldn't they just get some non-practicers to come man the store on saturday? It is not too hard to find them in NY, or even ones who practice, but doesn't follow it as strict. I guess it doesn't matter if they derive all their business via internet orders where they could pack and ship on sunday or the monday. But they lose all saturday phone order and retail store sales. And from the looks of it, weekend is the only time that the store is real busy.
ScubaCRNA
Guest
LP services everything they sell. Why not just pick a time of year that you are not gonna dive for about 3 weeks and send them your stuff to service. They claim that they back up everything they sell. I've had nothing but good quality come from LP.
It doesn't matter. Business is not allowed to be conducted after sundown on friday, and saturday.. If they own the business even if they get someone else to do the job, business is being conducted..
If you want to take this to extreme.. I go to CES (consumer elecronics show) every year in Vegas.. These booths are extremely expensive... I'd say 10-15%of the booths are closed.. they(hasidim) pack their booths up earlier on friday than everyone else and shut it for Sat.. considering its only a 4 day show, if they were allowed to have non followers do business for them they would..
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