Andy_Mason
Registered
As a result I've started buying more equipment from them as well vs online.
One of the main differentiators for any customer service business is how they treat their customers. Do it right and do it well and they thrive....treat your customers like they're an annoyance and the business will always struggle. Seems so simple but so many can't seem to do it. Guess because so much of how you treat your customers depends directly on how you treat others in general. Usually those who don't know how to be kind and cordial don't see it themselves or don't care.