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ISSUE: PMG upgrade on Galileo Luna

Discussion in 'Dive Software' started by Yannick Antoine, Jun 9, 2018.

  1. Yannick Antoine

    Yannick Antoine Garibaldi

    # of Dives: 200 - 499
    Location: The Netherlands
    I don't know it this is allowed. But I'm having issues regarding software upgrades on the Galileo Luna.

    I'm trying to do the following sequence of upgrades:
    SW 1.5 --> SW 1.6/ 2.1
    SW 1.6/ 2.1 --> PMG
    PMG --> Trimix

    I have a fully functional irda dongle (extracting dives and uploading settings fully works). However, every time I try to upgrade the software, the windows client crashes. It keeps showing me the Windows loading icon & says "Galileo Setup is not responding".

    On the Luna itself it also doesn't show the SW update. It stays on the default main interface. When I detach the Luna from the irda dongle it freezes and I have to reset it by pulling out the battery.

    I'm starting to get the feeling that it's an issue with the Luna itself.

    Does anyone have experience with this issue?


    I've tried:
    - Run software as admin
    - Run software in compatibility mode
    - Run software in compatibility mode + admin
    - Run software on another PC
    - Factory reset the Luna

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