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ISSUE: PMG upgrade on Galileo Luna

Discussion in 'Dive Software' started by Yannick Antoine, Jun 9, 2018.

  1. Yannick Antoine

    Yannick Antoine Garibaldi

    # of Dives: 200 - 499
    Location: The Netherlands
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    I don't know it this is allowed. But I'm having issues regarding software upgrades on the Galileo Luna.

    I'm trying to do the following sequence of upgrades:
    SW 1.5 --> SW 1.6/ 2.1
    SW 1.6/ 2.1 --> PMG
    PMG --> Trimix

    I have a fully functional irda dongle (extracting dives and uploading settings fully works). However, every time I try to upgrade the software, the windows client crashes. It keeps showing me the Windows loading icon & says "Galileo Setup is not responding".

    On the Luna itself it also doesn't show the SW update. It stays on the default main interface. When I detach the Luna from the irda dongle it freezes and I have to reset it by pulling out the battery.

    I'm starting to get the feeling that it's an issue with the Luna itself.


    Does anyone have experience with this issue?

    -----

    I've tried:
    - Run software as admin
    - Run software in compatibility mode
    - Run software in compatibility mode + admin
    - Run software on another PC
    - Factory reset the Luna
     

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