spoolin01
Contributor
When?! I just bought the dome spacer and the 3 pages of assembly instructions are only in Japanese. Do you have copies of the English version?
INON Not Shipping to US Dealers ?????
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Gilligan
Contributor
Regardless of where you get your Inon strobe, or other Inon product, the bigger question is who is going to repair it in the USA with no Inon America?
My old D-180 is dead and buried now but at one point I had to have the focus light bulb replaced. Inon America did that for $25.00. Who's gonna do it now in the USA, or for that matter make more complicated repairs and/or honor the warranty, which may only be valid in Japan?
Better know the answer to that before buying an Inon product in the USA!
RonFrank
Contributor
At this time, it maybe a wise decision to avoid Inon if you reside in the USA.
If you are OK with purchasing your products directly from Japan, and are also comfortable sending your gear half way around the world for service, than Inon remains a choice.
The fact that they have eliminated their USA network could mean the beginning of the end for Inon, or it maybe that this is what they must do to remain profitable. In either case, unfortunately I believe that their future is in question.
I've always really liked the foot print of Inon products (nice and tight). However there are other options for those of us in the US. My experience with UW gear is that it needs MUCH more service vs. any other type of camera product out there. I've had a couple of topside repairs over 25 years of shooting, and I've had more than that in just four years of shooting UW, and I don't take my stuff UW more than a few times a year!
If you are OK with purchasing your products directly from Japan, and are also comfortable sending your gear half way around the world for service, than Inon remains a choice.
The fact that they have eliminated their USA network could mean the beginning of the end for Inon, or it maybe that this is what they must do to remain profitable. In either case, unfortunately I believe that their future is in question.
I've always really liked the foot print of Inon products (nice and tight). However there are other options for those of us in the US. My experience with UW gear is that it needs MUCH more service vs. any other type of camera product out there. I've had a couple of topside repairs over 25 years of shooting, and I've had more than that in just four years of shooting UW, and I don't take my stuff UW more than a few times a year!
I don't believe Inon America serviced strobes aside from minor issues and a lens that I dropped was returned to Japan for service last summer for repair with no problem.
Also, just arrived, with English instructions, a new dome and lens, today.
It sure leaves a hole in the market if the doom and gloom is factual because there are other strobes certainly but non equal the capability of the Inon D2000/Z240 in sophistication, quality, power and compact size and weight.
With the stock market off 60% a few hundred dollars risked on a strobe is no big deal in the big picture.
N
Also, just arrived, with English instructions, a new dome and lens, today.
It sure leaves a hole in the market if the doom and gloom is factual because there are other strobes certainly but non equal the capability of the Inon D2000/Z240 in sophistication, quality, power and compact size and weight.
With the stock market off 60% a few hundred dollars risked on a strobe is no big deal in the big picture.
N
Boy, some of you guys are sure quick to dismiss or doom & gloom Inon just because they've changed the way they do things.
How about giving the new setup a chance? So far, as far as I am aware, there haven't actually been any problems to consumers. Talk to your dealer - he/she will be able to advise what he/she can and cannot do re: access to parts, products and service.
I don't think Inon has just decided that it won't support, promote or supply the US market. They've decided to change the way this is done.
Until it is shown to be an issue, I prefer not to get my knickers in a twist. And if I needed a new strobe right now, I would not hesitate - it would be Inon hands down.
How about giving the new setup a chance? So far, as far as I am aware, there haven't actually been any problems to consumers. Talk to your dealer - he/she will be able to advise what he/she can and cannot do re: access to parts, products and service.
I don't think Inon has just decided that it won't support, promote or supply the US market. They've decided to change the way this is done.
Until it is shown to be an issue, I prefer not to get my knickers in a twist. And if I needed a new strobe right now, I would not hesitate - it would be Inon hands down.
Alcina, people are upset but they are jumping to conclusions, instructions never were easy. I called and spoke in person but people don't believe me, oh well. If I were them instead of talking, call and see for yourself.
There are no guarantees on anything ever aside from death and taxes and true love may be forever, in that context if I get a Inon strobe and I cannot get it serviced, oh well, just that much less money I will have to be confiscated from me by the socialist regime.
N
There are no guarantees on anything ever aside from death and taxes and true love may be forever, in that context if I get a Inon strobe and I cannot get it serviced, oh well, just that much less money I will have to be confiscated from me by the socialist regime.
N
spoolin01
Contributor
Well, you'd think they'd be ready to go - website and English (maybe others) instructions for their gear - before they pulled the plug on probably their best internet marketing site. Maybe they'll go live tomorrow. Maybe they've got someone else over here in mind to step up. Until it happens, the risk is apparent and I'm just saying if taking control of their business to improve profitability was their goal in assassinating InonAmerica, they've just been sacked 20 yds behind the line.
John_B
Grasshopper
Nothing personal since I hold your posts in high regard, but how are you affected by this in Western Australia? I don't see how being a fangirl in this situation is being particularly helpful. As I'm about to drop some *serious* coin on this stuff, I think I need more reassurance than "hope for the best"...
Gilligan
Contributor
OP
Let's simply deal with facts here and assess the situation.
1.) Inon America, a huge link the Inon's chain in America is no more.
2.) Inon has yet to issue a formal statement on how they plan to support the US.
3.) We don't know what requirements Inon will place on their dealers. Will the dealers remain as dealers based on these requirements??
3.) Some US dealers have already stated they will/have dropped Inon from their lines.
4.) Some US dealers have stated "all is well" and they will continue to carry Inon.
5.) Inon's website is not yet set up for English throughout.
At best, Inon's move to eliminate Inon America was premature.....at best!!!!!!!! They are not yet prepared to handle what is now, a gap in that distribution channel. Say what you want. But Inon has not establish relationships with the dealers to the level needed. This is based on the confusion where some dealers think all is well and others do not. Inon themselves are not aware of which dealers continue to carry their products and who will not.
Is it doom and gloom for Inon. Frankly there is no way of knowing just yet. But for the short term it is for SURE a mess. Enough of a mess that no person should be faulted for steering away from purchasing their products until such time as Inon devulges to their US dealers and customers, exactly what their future plans are.
To ignore the facts and make a huge purchase of Inon products would be foolish.
Opinions vary!!! This one is mine.
1.) Inon America, a huge link the Inon's chain in America is no more.
2.) Inon has yet to issue a formal statement on how they plan to support the US.
3.) We don't know what requirements Inon will place on their dealers. Will the dealers remain as dealers based on these requirements??
3.) Some US dealers have already stated they will/have dropped Inon from their lines.
4.) Some US dealers have stated "all is well" and they will continue to carry Inon.
5.) Inon's website is not yet set up for English throughout.
At best, Inon's move to eliminate Inon America was premature.....at best!!!!!!!! They are not yet prepared to handle what is now, a gap in that distribution channel. Say what you want. But Inon has not establish relationships with the dealers to the level needed. This is based on the confusion where some dealers think all is well and others do not. Inon themselves are not aware of which dealers continue to carry their products and who will not.
Is it doom and gloom for Inon. Frankly there is no way of knowing just yet. But for the short term it is for SURE a mess. Enough of a mess that no person should be faulted for steering away from purchasing their products until such time as Inon devulges to their US dealers and customers, exactly what their future plans are.
To ignore the facts and make a huge purchase of Inon products would be foolish.
Opinions vary!!! This one is mine.
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