immigration kiosk in Cancun beware

[ReefHound]

Because you're under the impression that the way the MX govt does things is supposed to makes sense and be efficient. Anyone that's ever stepped foot in the place would know otherwise.

And you're under the impression that Mexico is a Third World country that hasn't discovered electricity much less computers. We all like to beech and wine about inconsistencies but this is very consistent - they were accepting none of the output from this kiosk. Give me one example that is comparable to this, where a department doesn't accept the own forms that it prints. This would be like Ultramar selling you tickets at the booth but telling you at the boat that the tickets are incorrect.

 

[DFDubb]

This would be like Ultramar selling you tickets at the booth but telling you at the boat that the tickets are incorrect.

This wouldn't surprise me either lol.

Didn't mean to twist your panties, it was just a joke. Carry on serious interwebbers.

 

[ReefHound]

Mexico sometimes treats their own kinda crappy but when it comes to handling tourists are usually quite efficent. Anyone that's stepped off the plane with 200 other people, joining 400 other people from a couple of other planes, and found themselves clear of immigration, customs, and baggage in 20 minutes would know Mexico typically handles airport operations extremely efficiently.

 

[Lorenzoid]

Welcome to Mexico...all you can do is just relax and go with it.

Jay

If only they would hand you a Bohemia Obscura while you wait in line.

 

[loudives]

it was terminal 3 and not just one kiosk. All of the couple family kiosk doing it. Probably software written at Boeing.

 

[divinh]

When the US rolled out their kiosks, it was similar... you were directed to the kiosks, where you did your pic and answered questions, then you went to the normal line where an agent did the usual passport check and questioning. He/she only collected the printout and put it aside. Now that it's more up and running, if things get crowded, they just collect the printouts and wave you through.

 

[ReefHound]

When the US rolled out their kiosks, it was similar... you were directed to the kiosks, where you did your pic and answered questions, then you went to the normal line where an agent did the usual passport check and questioning. He/she only collected the printout and put it aside. Now that it's more up and running, if things get crowded, they just collect the printouts and wave you through.

That's not at all what we are talking about.

The issue here, as reported by OP, is that there are kiosks marked for couples and kiosks marked for individuals. The couples kiosk prints one form for the couple but the agents are rejecting it saying each person must have their own form. Therefore, everyone who went to the couples kiosk is having to get back in the line and go to an individuals kiosk and print new forms. So what is the point in even having the couples kiosks if they do not produce output acceptable to the agents?

The U.S. does not have separate kiosks for individuals and couples. All kiosks are identical and anyone can to any kiosk. Everyone scans their passport and prints their form individually.Therefore, it does not have this issue of using the wrong kiosk and having to do it over again.

 

[ccannon707]

Sounds like the problem is with the sign.

 

[divinh]

That's not at all what we are talking about.

The issue here, as reported by OP, is that there are kiosks marked for couples and kiosks marked for individuals. The couples kiosk prints one form for the couple but the agents are rejecting it saying each person must have their own form. Therefore, everyone who went to the couples kiosk is having to get back in the line and go to an individuals kiosk and print new forms. So what is the point in even having the couples kiosks if they do not produce output acceptable to the agents?

The U.S. does not have separate kiosks for individuals and couples. All kiosks are identical and anyone can to any kiosk. Everyone scans their passport and prints their form individually.Therefore, it does not have this issue of using the wrong kiosk and having to do it over again.

I was commenting on how the roll out had similar inefficiencies. Instead of couples and families having to redo a line, the US made everyone do the electronic scan and print and then didn't use it at all. Basically, wait in two lines when only the one with the immigration officer mattered.

 

[StefinSB]

And you're under the impression that Mexico is a Third World country that hasn't discovered electricity much less computers. We all like to beech and wine about inconsistencies but this is very consistent - they were accepting none of the output from this kiosk. Give me one example that is comparable to this, where a department doesn't accept the own forms that it prints. This would be like Ultramar selling you tickets at the booth but telling you at the boat that the tickets are incorrect.

The kiosks for scanning your green card at every US airport had wrong instructions for a very long time. If you followed them, it just didn’t scan your docs properly. The US and Mexico are neighbors so this shouldn’t really come as a surprise ;-)