RonDawg
Contributor
I've been a Dell customer since 2000 and in that time I've had two desktops and a laptop.
The only reason I didn't stick with the first desktop is that I upgraded to a more powerful one. Otherwise I'd still be using it. I do have to say that my first Dell (Dimension L) seemed a bit more rugged than my current one (Dimension 4550) which seems to have a rather flimsy trim plate around the optical drives. The newer one though is much easier to open and especially service than the older one.
The only problem I've ever had with my Dell computers was with my 4100 laptop. When I got it there was a beautiful green line down the middle of the screen. The laptop worked fine otherwise, the line was more of an annoyance than anything else, but when I just shelled out $1100 for a laptop I expect it to work perfectly out of the box. So I called Dell, and they sent out a courier to pick it up that afternoon (a Tuesday). I got the laptop back by Friday afternoon, and even extended the warranty to 5 years instead of the two I actually purchased.
My current desktop which I've had for over two years has worked flawlessly. It even survived the Windows XP Service Pack 2 upgrade :11:
The only reason I didn't stick with the first desktop is that I upgraded to a more powerful one. Otherwise I'd still be using it. I do have to say that my first Dell (Dimension L) seemed a bit more rugged than my current one (Dimension 4550) which seems to have a rather flimsy trim plate around the optical drives. The newer one though is much easier to open and especially service than the older one.
The only problem I've ever had with my Dell computers was with my 4100 laptop. When I got it there was a beautiful green line down the middle of the screen. The laptop worked fine otherwise, the line was more of an annoyance than anything else, but when I just shelled out $1100 for a laptop I expect it to work perfectly out of the box. So I called Dell, and they sent out a courier to pick it up that afternoon (a Tuesday). I got the laptop back by Friday afternoon, and even extended the warranty to 5 years instead of the two I actually purchased.
My current desktop which I've had for over two years has worked flawlessly. It even survived the Windows XP Service Pack 2 upgrade :11: