@happy-diver is so creative, that I just have to fight with him and Rose!
I'm trying to recall how long it took for the President of Scubapro to answer the phone when I called for help with
1) the Mk17 with a big bubble under the environmental diaphragm seal
2) the OTHER Mk17 that arrived with both a bubble there, and an undertorqued main diaphragm
3) the D420 that arrived with the Mk19s, but was freeflowing.
Oh yeah. I remember. He didn't answer. But a very helpful chat bot told me I could take the factory's QC problems to my dive shop, and THEY'D take care of me. Yeah, the big, famous manufacturers do a much better job than the little guys. At least DGX is honest enough to say that "we have no idea whether your gear will work out of the box."
Except that Chris and Deep6 offer to teach me how to fix his gear myself, AND sell me parts without my having to do a "wink, wink" deal with my dive shop (if they want to continue getting my business).
I'm trying to recall how long it took for the President of Scubapro to answer the phone when I called for help with
1) the Mk17 with a big bubble under the environmental diaphragm seal
2) the OTHER Mk17 that arrived with both a bubble there, and an undertorqued main diaphragm
3) the D420 that arrived with the Mk19s, but was freeflowing.
Oh yeah. I remember. He didn't answer. But a very helpful chat bot told me I could take the factory's QC problems to my dive shop, and THEY'D take care of me. Yeah, the big, famous manufacturers do a much better job than the little guys. At least DGX is honest enough to say that "we have no idea whether your gear will work out of the box."
Except that Chris and Deep6 offer to teach me how to fix his gear myself, AND sell me parts without my having to do a "wink, wink" deal with my dive shop (if they want to continue getting my business).