DAN gets attacked by commercial spammer

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Since everyone, even those who should know better, is reposting the DAN note, here is what I believe to be the operative statement:

(italics are mine)

There is no dispute, however, that DAN's insurers have agreed to pay Mr. Moreno's chambers at what they (who is "they"? DAN or Mr Moreno?) consider reasonable and customary rates. Therefore, if Mr. Moreno requires divers to pay in full for services when rendered,(read: pay before treatment) even for the portion of charges in excess of what is reasonable and customary, Mr. Moreno is needlessly overreaching and inconveniencing divers.

An insurance company negotiates with a provider a lower than published rate, ostensibly because of volume or advertising/channeling costs. So if a hospital charges $5 for an Aspirin, your company already prenegotiated the price to $1.10. (Are you with me so far?)

This is why you pay $150 for a windshield. That pays for the glass and the installation. All the other "insured" costs are a paper flim-flam orchestrated by the insurance company and their wholly owned subsidiary (or owned by the CEO's wife) Windshield Glass Company. The paper profits and losses more than make the shell game worthwhile. That's how we do it in the States.

Another US example. When I was "self pay" (uninsured) at my MD, he would gladly accept $38 for the quarterly poke and probe visit. When I got insurance, he billed them $190, of which the Insurance Co. would pay $104, and he would send me a bill for $86 while still, somehow- maintaining a straight face and a look of absolute puzzlement when I questioned him on it. That really makes you think about "what is wrong" with the system.

It is amazing what acts my Dentist can perform when I pay him in crisp $100 bills. (Versus what insurance companies might pay him)

This may seriously disillusion some of y'all, but the snake oil runs pretty thick when you're outside of the US, most locally notable "South of the Border". In every thing from bar drinks, car repairs, building costs, groceries and more... the Gringo will be paying in US Dollars at a much higher rate. This applies to cell phones as well as insurance and accident claims. They know where the money is and their main goal is to siphon it their way. Sorry to say, but I have lived there and know.

I have seen otherwise outwardly seeming upright business men in the tropics turn into real predators when the deep pockets of the NorteAmericano is exposed. And who, better than an Insurance Company, who would have deeper pockets to gouge.

I have had cars stolen from me by the renatal agency I rented it from in Bonaire. To quote Ron White, "I know, I seen it!". An amazing image it was. Then, after they responded to my police call -the same goon I watched take the car was there to intimidate me into paying the loss that I had declined the insurance on. Life in the tropics. No wonder they can't solve a simple murder case.

I don't get personal calls from presidents of insurance companies, well- not in regards to insurance business, anyway. (They call me about stuff that is just plain too late to be uninsured) But- I do find and notice stinky e-mails and put them out with comments that I hope would shape the conversation in a positive manner. It did. If you want to see an "unguided" effect, take a peak at SCUBADiving.com and see how that thread caromed down the internet highway of rumor and inuendo... creating yet more stink all on its own. Brilliant leaders of public opinion that they are.

How did this little twit causing this stir get an e-mail address of mine that is used only for my DEMA credentials? Anyone else that got them here? Any thoughts?

I have always been a DAN member, I have issues with them in many ways, but I will continue to be a DAN member. Why? Not because of their cool flag.
 
Our DAN rep was by yesterday. If you need treatment, call DAN first and they will make the arrangements with the chamber and wire money immediately if necessary. They will not let the diver go out of pocket. They do pay. This spam email was sent to everyone on the DEMA list among other lists. There is no reason to worry about your insurance if you have DAN.
 
DiverG:
Well I did do a quick search for DAN, but I only scanned the titles and didn't see anything that resembled a discussion on this topic. My Bad.

edited to add: No wonder why I didn't find this discussion before posting my thread which looks like it's been merged into this thread talking about spammers.

It took me a while to find this, too. I thought maybe you decided to pull the thread, but I guess they got merged?

Fun when the gremlins work behind the scense, LOL.
 
RadRob:
This spam email was sent to everyone on the DEMA list among other lists. .

Okay, I'll bite...

How do you know that and how did he get our email addresses? Stolen? Sold? What?
 
Folks,



I just got off the horn (or blower, if you will) with Dan Orr, Prresident and CEO of Divers' Alert Network. (11 Jan 06-1035CST)



He told me that DAN has been contacted by the other members of the SSS hyperbaric group. They will be issuing a statement, which will be posted shortly on DAN's website in which they state that they DO, in fact, continue to accept DAN insurance directly. This would leave only three sites which continue to be problematic.



Stand by for further developments!



Rob Davie
SB Staff
 
Which 3 sites?


BigJetDriver:
Folks,



I just got off the horn (or blower, if you will) with Dan Orr, Prresident and CEO of Divers' Alert Network. (11 Jan 06-1035CST)



He told me that DAN has been contacted by the other members of the SSS hyperbaric group. They will be issuing a statement, which will be posted shortly on DAN's website in which they state that they DO, in fact, continue to accept DAN insurance directly. This would leave only three sites which continue to be problematic.



Stand by for further developments!



Rob Davie
SB Staff
 
RoatanMan:
Okay, I'll bite...

How do you know that and how did he get our email addresses? Stolen? Sold? What?

It was too much coincidence that the spam came out and a little while later DiveNewsWire quoted the entire message verbatim. Along with the SSS logo and an e-mail address for further information.

DiveNewsWire is a product of DEMA
 
Folks,

This is the latest from DAN, as posted on the front page of their web-site:

On Jan. 11, DAN received the following announcement from the SSS USA Corporate Offices:

SSS USA CORPORATE OFFICE WILL ACCEPT DAN INSURANCE

DATE: January 10, 2006

TO: SSS Recompression Chamber Network Affiliates & General Public

FROM: Quantum Processing Services Co, Ltd. SSS USA Corporate Office.

RE: DIVER ALERT NETWORK DIVE INSURANCE

We would like to inform all that the facilities as listed below will continue to accept Divers Alert Network (DAN) America Insurance. Our facilities are open and ready to treat any dive medical illness. These facilities are under new ownership; however, we are still dedicated to provide the best service possible. For any inquiries, please contact insuranceqt@sssnetwork.com.

Buceo Medico Mexicano

COZUMEL
Cozumel, Q. Roo, Mexico
Ph: 52.987.872.1430
Fax: 52.987.872.1848

PLAYA DEL CARMEN
Playa Del Carmen
Q. Roo, Mexico
Ph: 52.984.873.1365
Fax: 52.984.873.1755

Protesub, S.A.
GALAPAGOS
Galapagos, Ecuador
Ph/Fax: 593.52.526.911

Subaquatic Services of Belize, Ltd.
Ambergris Caye, Belize
Ph: 501.226.2851
Fax: 501-226.2852

Hyperbaric Services of Thailand, Ltd.
PHUKET
Phuket, Thailand
Ph: 66.76.342.518
Fax: 66.76.345.051

KOH SAMUI
Koh Samui, Thailand
Ph: 66.77.427.427
Fax: 66.77.427.377

KRABI
Krabi, Thailand
Ph: 66.75.695.275

KOH TAO
Koh, Tao, Thailand
Ph/Fax: 66.77.456.572

KHAO LAK
Khaolak, Thailand
Ph: 66.76.423.812
Fax: 66.76.423.813
--------------------------------

In answer to your question, DD, I will have to check the list of SSS sites to see which ones do not appear here.

Rob
 
BigJetDriver:
Folks,
In answer to your question, DD, I will have to check the list of SSS sites to see which ones do not appear here. Rob

That would be (Mexico locations)

Cancun
Cabo San Lucas
Merida
Tulum

If you make the assumption that a process of elimination would work.
 
It's no new news to those of us in the affected areas unfortunatley.

Thanks Rob for getting the down and dirty from DAN.

There was a big discussion of this yesterday on another board as well. Here are my comments on the whole mess.


I know they've (both sides) been trying to resolve it, but I guess they (SSS Chambers)finally decided to go public with it!

Some of you may remember the controversy over my friend Chuck's treatment and DAN's delay in approving payment on his treatment last February in Cozumel. Ultimately, DAN paid the claim in full, actually within a week the issue was paid in full and resolved. I commend DAN for thier handling of that claim as I have commended them for their handling of my personal claim on 2002.

My understanding is that DAN wants providers to lower their fees by more than 1/2, providers claim they've already lowered them significantly to meet DAN's request...it's been a mess. There are several Caribbean facilities involved as Rob clarified.

I hope that they can all come to some terms on this. I know that both sides have bottom lines to worry about, but IMO, they are both forgetting what it is they are supposed to be providing and that WE are paying for a service/coverage that should be good wherever we decide to dive.

I also want to remind people, that if you have primary healthcare insurance, DAN will be the secondary ANYWAY. Your out of pocket expenses will be minimal if anything by the time both insurance companies pick up their portions.

There are also other insurance options if you feel that this is too much of a hassle to deal with. Dive Assure and PADI both offer excelletn diving accident coverage as well.

Finally, as this relates to Cozumel, the SSS Chamber is the largest chamber and is located on Calle 5 between the waterfront and Av. 10.

I'm afraid that if this chamber does not come to some terms with DAN...they will find themselves in a real bind as people start going to one of the other two chambers on the island.

My preference is Dr. Piccolo, who has his chamber at Clinica San Miguel, on Calle 6 between Av. 5 and Av. 10 he WILL NOT let you go without treatment. Of course he needs to be paid, but he is not motivated by greed.

Good luck every body and lets just hope they can all come to some terms both sides can live with!
 

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