P-Dog
Contributor
I suppose that you paid your deposit by credit card or other means with disputable charges and refunds?
Scuba Club just doubled down. I was due to stay there next month with my partner and we were going to use our credit from the reservation they cancelled in March and only gave us one year to use even though Hawaii hasn't opened up yet.
So I am optimistically heading back to Cozumel in October, but my partner isn't. He just can't take 14 days off work to quarantine. Scuba Club added a single person penalty to the rate (which made it the same price as if I was going with my partner), still isn't serving dinner, if I was using the credit they told me I had to use the entire credit on the trip in October or I'd lose it, and told me I still had only until March to use it if I didn't use the credit for the October trip.
I told them that the credit needed to be extended past March since there are places that still are not open and people can't travel. That if they weren't willing to extend the credit for an additional year, my partner would be challenging the charge on his credit card.
Anyone who is criticizing Blue Angel for issuing a credit good for TWO YEARS isn't dealing with Scuba Club and their credit of one year from the date of the original reservation.