MI2diver once bubbled...
Bob3 once bubbled...
Are you happy with your purchases through DiveInn. Good products, service, and reliable warranty? Obviously we know the price is great.
Okay, let me give you a brief overview on my purchasing experiences with online shops... Despite my reputation, I'll try to keep this short...
I purchased a Scubapro Mk16/S550/R380 from Leisurepro, online. Great price, great service, regs in stock. They were on my doorstep in two days. Terrific.
Six months later the Mk16 took a crap. Wouldn't hold IP any more.
I had the regs serviced at an LDS; after choosing one through many phone calls and price and time quotes. I finally got charged $120 to make the problem worse. The people there were buttheads, too. Real jerks. What an ordeal!
...So I called Leisurepro and complained that my six month old regs took a crap, and that I had them serviced for an additional $120, and they were useless. LP
gave me a full in-store credit for the original price of the regs despite thier age and the fact that they had about 150 dives on them. I took the credit and paid another $20 and bought an Apeks ATX200 (complete set). Yeah, try THAT LITTLE TRICK at your LDS!
Since they didn't sell an ATX50 "second stage only," I bought one from DiveInn. They had to special order it (they don't keep the ATX50 "second stage only" in stock) but a week later I got an email that said that my '50 was on it's way. I got it two days later. I am very pleased with their price, service, and attention to detail.
...So much so, in fact, that last week I purchased another complete set... This time the whole thing from DiveInn. I got an email confirmation yesterday that my stuff's on it's way. I'm thrilled. Now my buddy will have the same setup that I do.
DiveInn offers a full manufacturer's warranty on Apeks gear... It's just like I bought it at my LDS, except that the price is great and they actually care about my business.
...And if their customer service is anything like Leisurepro's, then I'll never buy another thing at an LDS if I can help it.