Specific reasons(s) for sending in your Teric for repair(s) and/or replacement

Specific reason(s) for sending in your Teric for repair(s) and/or replacement

  • Battery (also, see last poll option)

    Votes: 11 42.3%
  • Depth sensor

    Votes: 6 23.1%
  • Failure air integration

    Votes: 5 19.2%
  • Screen

    Votes: 4 15.4%
  • Software malfunction (designate below)

    Votes: 2 7.7%
  • Temperature

    Votes: 1 3.8%
  • Other (designate below)

    Votes: 4 15.4%
  • Multiple battery problems

    Votes: 9 34.6%

  • Total voters
    26

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Mine arrived today. Factory dive 5/22, currently 82% battery. They went to over 600 feet this time, my others were to 300ish. That was unique I think.
Mine just came in, and the factory dive was also over 600 feet. What is the factory dive, just a QA run in a chamber?
 
Hi @Rearviewmirror

I've had 2 antenna failures. I discussed the topic with Richard at Dive-Tronix. Apparently, most antenna failures are thought to be due to trauma, as the connection of the antenna to the circuit board is/was tenuous. Neither of my Terics had any trauma, just abruptly quit working.

I rinse my Teric is water that is room temperature or just slightly above.

Good luck with your replacement Teric. Have you voted in the other Teric thread, link above?

Yup - Richard asked me that but I had never slammed/dropped my Teric. If this one fails I honestly hope they'll offer ME a Perdix as a replacement. I bought the Teric primarily for the form factor and AI, but not having reliable AI has kind of made it feel like a "dumb" computer.

And yes - I have voted!
I had a discussion with Dive-Tronix. The connection of the antenna to the circuit board was improved and made stronger. They have not seen AI antenna failures since.
 
Mine arrived today. Factory dive 5/22, currently 82% battery. They went to over 600 feet this time, my others were to 300ish. That was unique I think.

Mine just came in, and the factory dive was also over 600 feet. What is the factory dive, just a QA run in a chamber?
I received a replacement Teric on Tuesday. My factory test was also performed May 22. It was done at 3:11 pm to 668 ft. Were either of your factory tests done at the same time/depth/dive time?

Does anyone know what the red line on the depth graph is? I just don't remember seeing it before and don't find anything in the manual.

1677265190505.png
1677265206694.png
 
I received a replacement Teric on Tuesday. My factory test was also performed May 22. It was done at 3:11 pm to 668 ft. Were either of your factory tests done at the same time/depth/dive time?

Does anyone know what the red line on the depth graph is? I just don't remember seeing it before and don't find anything in the manual.

View attachment 771431 View attachment 771432

Yes, same day and I believe that is deco.
 
Yes, same day and I believe that is deco.
Ha, I should have known that. Only about 5% of my dives are light deco, I'm sure I've seen the red line in the on board log. Shows up red at the top of the Shearwater Cloud download too.

Thanks
 
I received a replacement Teric on Tuesday. My factory test was also performed May 22. It was done at 3:11 pm to 668 ft. Were either of your factory tests done at the same time/depth/dive time?
Mine is May 22 (of 2018), 2:00 pm to 674.2 ft.
 
Actually, I think that is the Average Depth.
Avg depth for the factory dive was 208 ft, seems way off scale for that. As I don't have any dives on this new computer, I can't go back and look. I don't remember generally seeing the red line.

The user's manual does not show a red line and does not mention it
1677269242848.png
 
https://www.shearwater.com/products/swift/

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