Shearwater Firmware v53 Now Available

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@Joneill quoting me

Charlier asked "Can I use my Mac laptop ..." and I just answered his question.
No offense was intended - I was just reminding folks that the Shearwater Cloud app provides an even easier way to update firmware... and I'm glad I did, as it ended up solving the poster's problem!
 
@Joneill

you are absolutely right! Good to have to different facilities to get connected with a Shearwater DC.
 
I've tried 3-4 times to do update and my Perdix AI times out, update failing. Computer does show update is being sent to Perdix, it just seems slow. It otherwise plays nice with my MacBook Air. I've registered account for Shearwater Cloud, just waiting for registration confirmation email, so I can try update that way.

How long does the update take?
 
I've tried 3-4 times to do update and my Perdix AI times out, update failing. Computer does show update is being sent to Perdix, it just seems slow. It otherwise plays nice with my MacBook Air. I've registered account for Shearwater Cloud, just waiting for registration confirmation email, so I can try update that way.

How long does the update take?

I had the same problem 2 times. I put in a fresh battery and it worked fine, I don’t know if it was the battery or just coincidence that it worked afterwards.
 
Finally got the email to confirm Cloud registration. Update worked fine that way. I didn't put in a new battery as computer is maybe 6 weeks old and only has 1 pool dive on it.
 
Finally got the email to confirm Cloud registration. Update worked fine that way. I didn't put in a new battery as computer is maybe 6 weeks old and only has 1 pool dive on it.
I had the same problem. Tried it a couple of times on a Windows PC and it failed. Tried it a couple of times using a MacBook Pro and it failed. Tried it with the Shearwater Cloud app and it worked on the first try. Recommendation for anyone having problems, if you can try with the cloud app.
 
I can never connect to my Perdix AI with Bluetooth on my Windows 10 computer. I always have to use the dongle.
 
No offense was intended - I was just reminding folks that the Shearwater Cloud app provides an even easier way to update firmware... and I'm glad I did, as it ended up solving the poster's problem!
Thanks for this. Last time I look the cloud app was android only/beta/not so useful but I just used it to update one of my shearwaters. The other I will do later, it is still on it’s original 3 year old firmware.

I have used both a PC (Windows 8 then Windows 10) and a Mac to download dives via Bluetooth and it was a bit hit and miss. On the PC I had to use the dongle to begin with on 8 but that fixed itself with 10 so the built in BT works. Mostly though I just use a ‘Dive Log’ on an iPad as it is surprising good.
 
Hi everybody,

Can't upgrade my Petrel. No idea why, done it several time already, but today : zilch !!! Quite frustrating... I'm using a Mac Mini with Snow Leopard, my Petrel BT is paired to it since the beginning and I'm using the latest Shearwater desktop software.

Any idea to solve the problem ?
 
Hi everybody,

Can't upgrade my Petrel. No idea why, done it several time already, but today : zilch !!! Quite frustrating... I'm using a Mac Mini with Snow Leopard, my Petrel BT is paired to it since the beginning and I'm using the latest Shearwater desktop software.

Any idea to solve the problem ?

I had the same problem. Tried it a couple of times on a Windows PC and it failed. Tried it a couple of times using a MacBook Pro and it failed. Tried it with the Shearwater Cloud app and it worked on the first try. Recommendation, if you can try with the cloud app.
 
https://www.shearwater.com/products/perdix-ai/

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